Lifestyle and Travel Manager

Constructor Knowledge; Köln; Vor Ort; EUR 50.000 - 70.000; Vollzeit

Zusammenfassung

A dynamic international company is seeking a Concierge Specialist to provide exceptional lifestyle services to VIP clients, including travel coordination and reservations. Candidates should have 2-4 years of experience in concierge or premium customer service, be fluent in English, and possess strong organizational skills. This role offers competitive salary and opportunities for professional development in a luxury service environment.

Leistungen

Competitive salary

Professional development

Qualifikationen

• 2-4 years experience in concierge, hospitality, or premium customer service.
• Fluent in English (written and spoken) is mandatory.
• Strong organizational skills and attention to detail are required.

Aufgaben

• Book business travel via TMC portal within company policy.
• Coordinate restaurant reservations and event tickets.
• Build and maintain vendor relationship database.

Kenntnisse

Concierge services

Customer service

Fluent English

Organizational skills

Problem-solving

Tools

Microsoft 365

CRM systems

Booking platforms

Jobbeschreibung

About Constructor Group Founded in 2019 by tech and education entrepreneur Dr. Serg Bell, Constructor Group is a global institution dedicated to revolutionizing education and driving innovation in Machine Intelligence, Quantum Technology, Intelligent Materials, Hybrid Reality, and Life Engineering. Our ecosystem includes Constructor Knowledge, offering education tools and services worldwide; Constructor, a software company delivering advanced tech solutions; and Constructor Capital, providing early-stage funding for science, technology, and digital transformation projects. Backed by a diverse network of academic partners, business leaders, and Nobel laureates, Constructor Group is redefining education and technology for the future.

<>About The Role Provide white-glove lifestyle concierge services for Constructor Club members (scientists, innovators and top executives). Handle requests including travel coordination, restaurant reservations, event tickets, vendor research, and experience planning across international locations.

Key Responsibilities

• Book business travel (flights, hotels) via TMC portal within company policy
• Coordinate restaurant reservations, event tickets, ground transportation
• Research and recommend vendors across lifestyle categories
• Build and maintain vendor relationship database
• Provide exceptional, proactive service to Club members
• Document member preferences and maintain service quality standards

Required Qualifications

• 2-4 years experience in concierge, hospitality, executive assistant, or premium customer service
• Fluent English (written and spoken) - MANDATORY
• Excellent communication skills and professional demeanour
• Strong organizational skills and attention to detail
• Comfortable with technology (Microsoft 365, CRM systems, booking platforms)
• Problem-solving mindset and resourcefulness
• Discretion and confidentiality with VIP clients

Preferred Experience

• Multi-lingual capabilities
• Experience with high-net-worth or executive clientele
• Vendor relationship management
• International business travel knowledge

What We Offer

• Competitive salary
• Work with international executive clientele
• Opportunity to build service from ground up
• Professional development in luxury service industry
• Constructor Group benefits package