Life Scientist - Sales Representative (m/f/d)

Beckman Coulter GmbH; Krefeld; Hybrid; EUR 42,000 - 64,000; Full time

Job summary

Beckman Coulter Life Sciences is seeking an Inside Sales/Service Representative (f/m/d) for Austria and Germany. The role focuses on retaining, supporting and growing the commercial service business while driving improvements in the sales process.

Hybrid work is preferred in Krefeld/Dusseldorf, with remote options for Germany or Austria. Key responsibilities include notifying customers at warranty expiry, transitioning to service agreements, and direct sales of contracts with pricing and

Qualifications

• Experience in a business to business sales environment.
• Fluent in German and English.
• Ability to drive process improvements in service contracts.

Responsibilities

• Contact customers at warranty expiration to transition to service maintenance agreements.
• Drive renewals and upsell of service contracts and new services.
• Direct sales of contracts, including pricing and proposals; collaborate with Service Management.

Skills

Inside Sales

Customer Service

B2B Sales

Fluent German

English

Job description

Beckman Coulter Life Sciences’ mission is to empower those seeking answers to life’s most important scientific and healthcare questions. With a legacy spanning 80+ years, we have long been a trusted partner to our customers, who are working to transform science and healthcare with the next groundbreaking discovery. As part of our team of more than 2,900 associates across 130 countries, you’ll help drive our vision of accelerating answers-and our commitment to excellence.

Beckman Coulter Life Sciences is proud to work alongside a community of nine fellow Danaher Life Sciences companies. Together, we’re pioneering the future of science and medicine, developing products that enable researchers in the fight to save lives.

Do you want to work in an European Service Inside Sales team? Do you enjoy customer contact and sales? Then read on!

We are currently seeking a Inside Sales/Service Representative (f/m/d) for Austria and Germany, who will be responsible for retaining, supporting and growing the commercial service business in their territory as well as defining and driving process improvements in the sale process.

Ideally this person should be working in Krefeld/Dusseldorf (Hybrid model) but we could also consider a candidate working remotely from Germany or Austria.

• Contact customers at the expiration of the warranty period to transition them to service maintenance agreements to grow long term business
• Drive process improvements in service contract business including timeliness of renewals, warranty conversion, and selling new services.
• Direct sales of contracts, including pricing and proposals. Work closely with Service Management to identify opportunities, provide leads, and add service agreements.
• Experience in a business to business sales environment, or experience in a related field or industry (e.g. life science, biomedical, life science)
• Prior telemarketing/inside sales and customer service experience is a plus
• Fluent in German, along with English. Other European Languages considered a plus.