Lead Retail Operations - Europe

PUMA Group; Herzogenaurach; Vor Ort; EUR 90.000 - 130.000; Vollzeit

Zusammenfassung

PUMA Group seeks a Senior Retail Operations Leader to drive excellence across the European retail network, partnering with markets and cross-functional teams to boost store productivity, operations, and consumer experience.

You will lead initiatives, manage multiple priorities in an international setting, and coach Retail Directors to ensure consistent execution of retail standards while aligning global priorities with local needs.

Qualifikationen

• 7+ years in Retail Operations, Store Operations, or related retail environment.
• Strong commercial mindset with ability to translate KPIs into actions.
• Proven experience driving operational excellence and cross-functional projects.
• Ability to influence stakeholders across markets without direct authority.

Aufgaben

• Drive retail operational excellence and commercial performance across the European retail network.
• Partner with markets and cross-functional stakeholders to enhance store productivity and consumer experience.
• Lead key retail initiatives, process improvements, and business transformation projects.
• Ensure consistent execution of retail standards while aligning global priorities with local market needs.
• Coach Retail Directors and market teams, fostering best-practice sharing and continuous improvement.

Kenntnisse

Retail Operations

Strategic Leadership

Cross-functional Collaboration

KPIs & Analytics

Stakeholder Influence

Jobbeschreibung

SPEED & SPIRIT is what we look for in our candidates, defined by some simple values that inspire us to BE DRIVEN in our performance, BE VIBRANT in our sporting legacy, BE TOGETHER in our team spirit, and BE YOU to let our individual talent and experience shine.

YOUR MISSION

• Drive retail operational excellence and commercial performance across the European retail network
• Partner with markets and cross-functional stakeholders to enhance store productivity, operational effectiveness, and consumer experience
• Lead key retail initiatives, process improvements, and business transformation projects to support sustainable growth
• Ensure consistent execution of retail standards while aligning global priorities with local market needs
• Act as a trusted advisor and coach to Retail Directors, Area Managers and market teams, fostering best-practice sharing and continuous improvement.

YOUR TALENT

• 7+ years of experience in Retail Operations, Store Operations, or a related commercial retail environment
• Strong commercial mindset with the ability to translate retail KPIs and insights into impactful actions and business results
• Proven experience driving operational excellence, process improvements, and cross-functional projects
• Ability to influence, coach, and align stakeholders across markets and functions without direct authority
• Strong analytical, problem-solving, and communication skills with a hands‑on and solution‑oriented approach
• Comfortable operating in a dynamic, international environment and managing multiple priorities simultaneously.

PUMA provides equal opportunities for all job applicants, regardless of race, color, religion, national origin, sex, gender identity or expression, sexual orientation, age, or disability.

Equality for all is one of the core principles at PUMA and we do not tolerate any form of harassment or discrimination.

At PUMA, every application is reviewed by real people who are committed to fairness, transparency, and equal opportunity - no matter your background, identity, or experience.

To ensure our process stays true to these values, no automated systems or AI tools are used to make hiring decisions. Every decision is made by real people -with real judgment and accountability.

We may use functions supported by Artificial Intelligence (AI) to carry out isolated organizational steps, such as scheduling interviews. These functions have no influence on decisions in the application process.

We believe in creating spaces where everyone is welcome, celebrated, and empowered to contribute authentically.

Because at PUMA, whoever wants to play, can play.

PUMA is a global sports brand creating footwear, apparel, and accessories that inspire athletes and everyday movers. The PUMA Group owns PUMA, Cobra Golf, and stichd, operates in 120+ countries, and has around 22,000 employees worldwide.