Lead Forward Deployed Engineer - EMEA

n8n

Berlin

Remote

EUR 120.000 - 180.000

Vollzeit

Vor 3 Tagen
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Benefits dieser Stelle

Competitive pay
Equity
Remote-first culture
Hackathons

Zusammenfassung

n8n is seeking a regional Forward Deployed Engineering leader to accelerate enterprise adoption of automated workflows. You will build and guide a high-performing FDE team, ensure production-ready solutions, and closely collaborate with Sales, Customer Success, and Product to translate customer needs into scalable delivery practices.

You will stay hands-on while coaching engineers, maintain high quality standards, and drive outcomes for strategic accounts across your region.

Qualifikationen

  • 6+ years of experience in forward deployed engineering, solutions engineering, professional services, or technical consulting within a software company.
  • 2+ years of experience leading and coaching technical teams, with a track record of developing talent and raising the bar for customer-facing technical delivery.
  • Hands-on experience with workflow automation, integration platforms, or low-code tools and can design and troubleshoot complex automation solutions.
  • Experience in building production-ready workflows and integrations with APIs, authentication, data handling, security, and enterprise architecture considerations.
  • Ability to work across Sales, Customer Success, Product, Engineering, and Partnerships to align priorities and manage expectations.
  • Knowledge of how to balance technical excellence with business impact, identifying high-value use cases and enabling customers to be self-sufficient.
  • Comfort with a regional leadership role, staying close to technology and customer challenges while scaling delivery.
  • Familiarity with n8n or similar workflow automation platforms and working with partners to deliver enterprise engagements.

Aufgaben

  • Hire, onboard, and coach Forward Deployed Engineers across your region, partnering closely with Deployment Strategists to deliver high-impact customer engagements.
  • Set and maintain a high technical quality bar for production workflows, custom nodes, integration architectures, and customer-facing delivery.
  • Manage regional team capacity, workload, and staffing while staying hands-on with customer engagements and supporting your team's technical development.
  • Lead regional engagement intake and prioritization with Customer Success, Sales, and Partnerships to focus resources on high-value accounts and strategic adoption opportunities.
  • Qualify and scope customer engagements, selecting the right mix of internal FDEs and delivery partners with clear success criteria, technical ownership, and timelines.
  • Drive measurable customer outcomes through production-ready workflows, increased adoption, and seamless handovers to Customer Success Managers, reporting regional results to leadership.

Kenntnisse

Technical Customer-Facing Experience
Technical Leadership
Automation & Integration Expertise
Enterprise Technical Delivery
Cross-functional Collaboration
Customer Outcome Mindset
Player-Coach Mentality
Regional Availability

Jobbeschreibung

The AI orchestration of your wildest imagination.

n8n is the open workflow orchestration platform built for the new era of AI. We give technical teams the freedom of code with the speed of no-code, so they can automate faster, smarter, and without limits. Backed by a fiercely inventive community and 500+ builder-approved integrations, we’re changing the way people bring systems together and scale ideas for impact.

Since our founding in 2019, we’ve grown into a diverse team of over 260 - working across Europe and the US, connected by a shared builder spirit and with our centre of gravity in Berlin. Along the way, we’ve:

  • Cultivated a community of more than 650,000 active developers and builders

  • Earned 190K+ GitHub stars, making us one of the world’s Top 40 most popular projects

  • Backed by top investors, from Sequoia’s first German seed to our SAP's recent strategic investment - bringing us to a $5.2bn valuation

We’re in a defining moment of an incredible journey. Come and build with us.

Your main goal will be to build and lead a high-performing regional Forward Deployed Engineering (FDE) team that accelerates enterprise customer adoption by turning high-impact automation use cases into production-ready workflows. You'll own technical delivery quality, team development, and regional execution, while staying hands‑on and empowering customers to become independent, successful builders.

To achieve this, you'll focus on four key areas:

Build & Lead a High-Performing FDE Team
  • Hire, onboard, and coach Forward Deployed Engineers across your region, partnering closely with Deployment Strategists to deliver high-impact customer engagements.

  • Set and maintain a high technical quality bar for production workflows, custom nodes, integration architectures, and customer-facing delivery.

  • Manage regional team capacity, workload, and staffing while staying hands‑on with customer engagements and supporting your team's technical development.

Own Regional Delivery & Customer Outcomes
  • Lead regional engagement intake and prioritization with Customer Success, Sales, and Partnerships, focusing resources on high-value accounts, strategic adoption opportunities, and at‑risk renewals.

  • Qualify and scope customer engagements, selecting the right mix of internal FDEs and delivery partners while ensuring clear success criteria, technical ownership, and timelines.

  • Drive measurable customer outcomes through production‑ready workflows, increased adoption, and seamless handovers to Customer Success Managers, while reporting regional results and expansion signals to leadership.

Enable Customers & Scale Technical Excellence
  • Champion a customer‑first delivery approach where customers build alongside FDEs, develop technical confidence, and become capable of maintaining and scaling their own automations.

  • Create and continuously improve reusable technical assets, including workflow templates, reference architectures, workshop materials, and hackathon playbooks.

  • Capture learnings from customer engagements and turn them into scalable best practices that improve delivery quality and consistency across the global FDE team.

Drive Partner Quality & Cross‑functional Collaboration
  • Collaborate with regional partner managers and the Partner Delivery Manager to ensure partner‑led engagements meet n8n's technical and delivery standards.

  • Support partner technical readiness, certification, and quality reviews to build a reliable regional ecosystem of delivery resources.

  • Work closely with Product and Engineering to translate customer feedback, integration gaps, feature requests, and custom node needs into actionable priorities, balancing reusable product improvements with customer‑specific solutions.

REQUIREMENTS
Must-haves
  • Technical Customer‑Facing Experience: You have 6+ years of experience in forward deployed engineering, solutions engineering, professional services, or technical consulting within a software company.

  • Technical Leadership: You have 2+ years of experience leading and coaching technical teams, with a track record of developing talent and raising the bar for customer‑facing technical delivery.

  • Automation & Integration Expertise: You have hands‑on experience with workflow automation, integration platforms, or low‑code tools and can confidently design and troubleshoot complex automation solutions.

  • Enterprise Technical Delivery: You're experienced in building production‑ready workflows and integrations, with a strong understanding of APIs, authentication, data handling, security, and enterprise architecture considerations.

  • Cross‑functional Collaboration: You're comfortable working across Sales, Customer Success, Product, Engineering, and Partnerships to align priorities, manage expectations, and make thoughtful trade‑offs.

  • Customer Outcome Mindset: You know how to balance technical excellence with business impact, identify high‑value use cases, and empower customers to become self‑sufficient rather than dependent on ongoing services.

  • Player‑Coach Mentality: You enjoy staying close to the technology and customer challenges while building a high‑performing team, creating repeatable processes, and scaling delivery in a fast‑moving environment.

  • Regional Availability: You're based in the relevant region (EMEA or North America) and comfortable traveling to customer sites when needed.

Nice‑to‑haves
  • n8n Expertise: You're familiar with n8n or similar workflow automation and low‑code platforms, ideally with experience building complex production workflows.

  • Partner Ecosystems: You have experience working with systems integrators, technical consulting partners, or external delivery teams to deliver enterprise customer engagements.

  • 0‑to‑1 Team Building: You've helped establish or scale a regional technical delivery team, including hiring, defining processes, and building a strong team culture from the ground up.

Why join us?

At n8n, you'll have the opportunity to build and shape a regional Forward Deployed Engineering team at a pivotal moment in our enterprise growth journey. You won't just lead engineers — you'll help define how we deliver technical excellence, accelerate customer adoption, and turn ambitious automation ideas into real business outcomes.

You'll combine hands‑on technical work with people leadership, working closely with Customer Success, Sales, Partnerships, Product, and Engineering to influence how we scale customer delivery across your region. Your work will directly contribute to getting more workflows into production, helping customers become independent builders, and creating scalable technical practices that benefit our global FDE organization.

You'll join one of Europe's fastest-growing startups and a supportive, remote‑first team that values autonomy, experimentation, collaboration, and continuous learning.

Sound like a challenge you're excited to take on?

You care about diversity and inclusion? We do too! Check out our Diversity, Inclusion and Belonging initiatives at n8n ( https://www.notion.so/n8n/Diversity-inclusion-and-belonging-n8n-c1bec2fff536422d868b1a438d990e35 ).

We can sponsor visas to Germany; for any other country, you need to have existing right to work.

Our company language is English.

Location disclaimer: If you see multiple job postings for the same role, it is most likely because we're hiring remotely for this role and posting in different locations to make sure every potential candidate can see the role. Please apply to the location you're the most likely to work from in the future.

Benefits
  • Competitive compensation – We offer fair and attractive pay.

  • Ownership – Our core value is to “empower others,” and we mean it—you’ll get a slice of n8n with equity.

  • Work/life balance – We work hard but ensure you have time to recharge:

    • Europe: 30 days of vacation, plus public holidays wherever you are.

    • US: 20 vacation days, 8 sick days, plus public holidays wherever you are.

  • Health & wellness –

    • Europe: We provide benefits according to local country norms.*

    • US: Multiple low‑premium, low‑deductible medical plans with coverage for individuals and families—plus a no-cost premium HDHP option with a pre‑seeded HSA—along with dental and vision coverage.

  • Future planning –

    • Europe: We provide pension contributions according to local country norms.*

    • US: 401(k) retirement plan with a 4% employer match.

  • Financial security –

    • Europe: We provide benefits according to local country norms.*

    • US: Company‑paid short‑term and long‑term disability insurance, plus life insurance to support you and your loved ones.

  • Career growth – We hire rising stars who grow with us! You’ll get €1K (or equivalent) per year to spend on courses, books, events, or coaching to level up your skills.

  • A passionate team – We love our product, and we prove it with regular hackathons where we see who can build the coolest thing with it!

  • Remote-first – Our team works remotely across Europe, with regular off‑sites for team bonding. Some roles, like sales in the US, are hybrid—please check the job description.

  • Giving back – We're big fans of open source, and you'll get $100 per month to support projects you care about.

  • Transparency – We all know what everyone’s working on, how the company is doing—the whole shebang.

*Country and/or State specific details provided in your employment agreement.

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