Lead Associate Account Director

The Trade Desk; Hamburg; Vor Ort; EUR 70.000 - 90.000; Vollzeit

Zusammenfassung

The Trade Desk is looking for a Client Services Manager in Hamburg to oversee agency relationships and lead a team of Account Managers. The role requires 7+ years in the programmatic industry with strong client-facing and leadership skills. Candidates should effectively manage client expectations while driving revenue growth.

The ideal applicant will have excellent communication, strategic thinking, and a proven track record of building successful relationships. The Trade Desk promotes an inclusive work environment and is committed to equal opportunity employment.

Qualifikationen

• 7+ years of relevant experience in the programmatic industry, including team management.
• Proven track record of driving revenue growth across large accounts.
• Ability to build strong relationships with stakeholders.

Aufgaben

• Oversee growth of agency relationships and provide client services.
• Lead agency client meetings and develop trust with stakeholders.
• Coach Account Managers and ensure team performance.

Kenntnisse

Client relationship management

Team leadership

Strategic thinking

Communication skills

Influencing skills

Negotiation skills

Jobbeschreibung

The Trade Desk is a global technology company and the world’s leading independent platform for digital advertising, with nearly 4,000 employees across more than 30 offices. Our technology helps advertisers reach the right audiences across the open internet — from streaming TV and podcasts to mobile apps, news, and more.

Advertising powers the content people love. By making it more transparent, effective, and responsible, we help support trusted journalism, quality entertainment, and creators worldwide. The world’s brands and agencies rely on us to reach their customers and grow their businesses responsibly.

The scale of our platform brings unique technical challenges — from processing massive datasets in real time to building systems that operate reliably on a global scale. When you work here, your impact is worldwide. We welcome diverse perspectives, encourage curiosity, and build teams that learn from one another. If you’re driven to solve meaningful challenges, we’d love to meet you.

What you’ll do

• Oversee the growth of agency holding group relationships as a strategic advisor, guiding problem‑solving discussions and providing best‑in‑class client services.
• Demonstrate the value of The Trade Desk to clients by providing innovative solutions that meet the clients’ needs and our business goals.
• Lead key agency client meetings in collaboration with business development and trading counterparts.
• Develop trusting and productive relationships with key stakeholders both internally and externally.
• Lead the development of portfolio‑specific goals based on the company’s vision and values and be responsible for tracking progress of portfolio goals on a regular basis.
• Become heavily involved in product development by identifying how to build product that provides solutions for our clients’ business objectives and serving as a liaison between our clients and our product team.
• Coach a small and nimble team of Account Managers; oversee their day‑to‑day management, motivate the team by setting clear expectations, developing career path plans, providing constructive feedback, and maintaining a high level of performance from the team to develop the next generation of leaders.
• Manage team bandwidth, delivering a high level of account support and reporting progress against goals to management.
• Communicate effectively with other functional leaders by solving business challenges together, identifying opportunities for growth, and collaborating to drive efficiency and effectiveness across the organization.

Who you are

You are an effective client‑facing leader who is skilled in developing, nurturing and managing senior‑level client relationships while also leading an agile team and developing talent. We are looking for an individual possessing excellent communication, strategic and leadership skills to serve as a player‑coach across a portfolio of accounts.

Your duties will involve both managing relationships with clients and leading a small team of Account Managers.

• 7+ years of relevant professional experience within the programmatic industry with at least 2 directly managing and developing a team
• Proven track record of driving revenue growth across many, large customer accounts.
• Strong management and leadership skills through a collaborative team approach.
• Ability to build strong relationships with internal and external stakeholders, executive team and industry groups.
• Execute (and coach others to execute) timely in fast‑paced environment through effective time management and prioritization skills.
• Excellent communication and interpersonal skills.
• Ambition to develop personally and nurture the development of others.
• Excellent influencing and negotiation skills.
• Highly organized with a strong attention to detail.

The Trade Desk akzeptiert keine unaufgeforderten Lebensläufe von Personalvermittlern. Für den Fall, dass ein von einem Personalvermittler, ohne Vertrag, eingereichter Kandidat eingestellt wird, werden keine Honorare gezahlt; derartige Lebensläufe gelten als alleiniges Eigentum von The Trade Desk. The Trade Desk ist ein Arbeitgeber, der allen gleiche Chancen bietet. Alle Aspekte einer Anstellung basieren auf Leistung, Kompetenz und unseren Geschäftsanforderungen. Wir unterscheiden nicht nach ethnischer Herkunft, Hautfarbe, Religion, Familienstand, Alter, nationaler Herkunft, Abstammung, körperlicher oder geistiger Beeinträchtigung, Gesundheitszustand, Schwangerschaft, genetischen Informationen, Geschlecht, sexueller Orientierung, Geschlechtsidentität, Veteranen‑Status oder einem anderen Status, der durch staatliches oder lokales Recht geschützt ist.

As an Equal Opportunity Employer, The Trade Desk is committed to creating an inclusive hiring experience where everyone has the opportunity to thrive.

Please reach out to us at accommodations@ thetradedesk. com to request an accommodation or discuss any accessibility needs you may require to access our Company Website or navigate any part of the hiring process.

When you contact us, please include your preferred contact details and specify the nature of your accommodation request or questions. Any information you share will be handled confidentially and will not impact our hiring decisions.