KFZ-Meister mit Betriebsleitungsfunktion

Carglass GmbH; Sinsheim; Vor Ort; EUR 150.000 - 200.000; Vollzeit

Zusammenfassung

A leading automotive services company in Germany is seeking a role holder who demonstrates technical training for standard jobs and excels in customer service. The role involves working under supervision while improving skills and meeting branch KPIs. Successful candidates will respond effectively to customer needs and deliver value-added products and services. Compliance with company policies and maintaining tools in good condition are essential parts of the job.

Aufgaben

• Is technically trained for 'Standard' jobs but may not have put all training into practice.
• Requires further support, development and supervision to meet targets.
• Responds effectively by understanding and listening to customer needs.

Jobbeschreibung

Overview

The role holder demonstrates core skills, knowledge, and competence in all role requirements, and is improving capability and proficiency.

Responsibilities

• Is technically trained for “Standard” jobs but may not have put all training into practice and is exposed to “complex” jobs with supervision
• Requires further support, development and supervision to meet targets and complete new or unfamiliar tasks
• Responds effectively by understanding and listening to customer needs to deliver great service
• Finds appropriate opportunities to present and sell Value Added Products and Services (VAPS)
• Understands company policies and procedures and complies with them
• Understands and works towards branch and personal KPIs
• Maintains tools and related kit in good condition