Key Account Manager Hematology

Syneos Health Commercial Solutions; Frankfurt; On-site; EUR 90,000 - 120,000; Full time

Job summary

Syneos Health Commercial Solutions is seeking a highly motivated Field-based Key Account Manager to drive growth in the German oncology/haematology portfolio. You will develop territory plans, build relationships with haematologists and oncologists, and work across Commercial, Medical Affairs and Market Access to optimize patient access.

You will travel extensively within Germany, participate in training programs, and collaborate with cross-functional teams to deliver scientifically credible,

Qualifications

• Bachelor's degree in Life Sciences, Business, Healthcare or related discipline.
• Significant pharmaceutical sales experience in specialty care (haematology/oncology preferred).
• Proven track record in key account management and stakeholder engagement.
• Experience engaging office-based and hospital-based stakeholders.
• Strong business acumen with ability to develop territory/account strategies.
• Ability to translate clinical/scientific information into compliant customer discussions.

Responsibilities

• Develop and execute territory business plans aligned with brand objectives.
• Build relationships with haematologists, oncologists and relevant stakeholders.
• Maintain field presence across the assigned territory with travel as needed.
• Identify opportunities and craft account-specific strategies based on insights.
• Drive product awareness through credible, value-based discussions.
• Coordinate engagement with cross-functional teams and shared accounts.
• Maintain aligned account maps and clear responsibility structures.
• Collaborate with Medical Affairs, Market Access, Commercial and other teams.
• Utilize face-to-face and digital channels to optimize engagement.
• Maintain complete CRM documentation for planning and reporting.
• Demonstrate integrity in all interactions and reporting.
• Analyze market trends and translate insights into actions.
• Support meetings, congresses and events, including evenings/weekends.

Skills

Key Account Management

Pharmaceutical Sales

Territory Planning

Stakeholder Engagement

Negotiation & Communication

Education

Bachelor's degree in Life Sciences/Healthcare

Tools

CRM platforms

Microsoft Office

Job description

Description

Our client is building the next generation of oncology and haematology care by combining cutting-edge science, a patient-first mindset, and the agility of a fast-evolving biotechnology company. This is an opportunity to be part of a team that challenges the status quo, embraces innovation, and is committed to improving outcomes for patients facing serious diseases.

Description

Our client is building the next generation of oncology and haematology care by combining cutting-edge science, a patient-first mindset, and the agility of a fast-evolving biotechnology company. This is an opportunity to be part of a team that challenges the status quo, embraces innovation, and is committed to improving outcomes for patients facing serious diseases.

If you are motivated by building lasting customer partnerships, launching innovative solutions, and making a meaningful contribution in a highly visible growth environment, this role offers the platform to do exactly that.

In this field-based role, you will build strong partnerships with haematologists, oncologists and other relevant healthcare stakeholders, develop territory and account plans, and drive customer engagement primarily through high-quality face-to-face interactions, complemented by appropriate digital channels.

You will join a newly established team of seven Key Account Managers and work in close partnership with the client’s existing field organization. You will collaborate across Commercial, Medical Affairs and Market Access to improve patient access and support sustainable commercial success.

About The Opportunity

This is an opportunity to join an ambitious and fast-growing global biotechnology organization that is redefining what is possible in oncology and haematology.

Driven by scientific innovation, entrepreneurial thinking, and a strong commitment to improving patient outcomes, the company has rapidly established itself as a key player within specialty care. With a growing international footprint and a broad pipeline of innovative therapies, the organization continues to invest heavily in bringing meaningful treatment advances to patients with high unmet medical needs.

As part of a high-performing commercial team, you will support the continued growth of an innovative haematology portfolio across Germany. You will participate in a comprehensive scientific, product and customer-engagement training programme before full field deployment and will continue to build your capabilities as the portfolio evolves.

Why Join This Project?

• Be part of a rapidly expanding biotechnology company with a strong growth trajectory
• Represent innovative therapies addressing significant unmet patient needs
• Join an organization that combines scientific excellence with entrepreneurial agility
• Help establish a new field team and shape a collaborative operating model with the client’s existing organization
• Work within a highly engaged, cross-functional and international environment
• Make a tangible impact on patients, healthcare professionals and business performance

Key Responsibilities

• Develop and execute territory business plans aligned with brand objectives
• Build sustainable relationships with office-based and hospital-based haematologists, oncologists and other relevant healthcare stakeholders
• Maintain a strong and consistent field presence across the assigned territory, including travel over larger geographic areas where required
• Identify business opportunities and develop account-specific strategies based on customer needs, market insights and territory potential
• Drive product awareness and adoption through scientifically credible, value-based and compliant customer discussions
• Work in close partnership with the client’s Key Account Managers, coordinating customer engagement, visit frequency, account priorities and follow-up activities across shared accounts
• Develop and maintain aligned account maps and account plans with client counterparts, ensuring clear responsibilities and consistent customer engagement
• Collaborate closely with Medical Affairs, Market Access, Commercial and other relevant cross-functional stakeholders
• Use face-to-face and appropriate digital channels to optimize customer engagement while maintaining a clear field-based focus
• Maintain complete, accurate and timely CRM documentation to enable coordinated customer planning, transparent activity tracking and reliable reporting
• Demonstrate the highest standards of integrity in activity reporting, customer documentation and all external interactions
• Analyze market trends, customer dynamics and competitive activities and translate insights into practical territory actions
• Contribute actively to team exchanges, business reviews, forecasting and strategic planning activities
• Support customer meetings, congresses and events, including occasional activities outside standard business hours

Required Qualifications

• Bachelor's degree in Life Sciences, Business, Healthcare or a related discipline, or an equivalent qualification
• Significant pharmaceutical sales experience within specialty care, ideally in haematology and/or oncology
• Demonstrated success in key account management, stakeholder engagement and structured territory execution
• Experience engaging office-based specialists as well as hospital-based stakeholders
• Strong business acumen and the ability to develop and execute territory and account strategies
• Ability to critically review and interpret clinical studies and scientific abstracts, including English-language source material, and translate findings into clear, relevant and compliant customer discussions
• High level of intrinsic motivation, drive and personal accountability, with the flexibility to thrive in a fast-evolving commercial environment
• Strong learning agility and the ability to absorb and apply complex scientific and clinical information quickly
• Proactive networking skills and the ability to establish new customer relationships and expand access within challenging accounts
• Consultative and scientifically credible customer-engagement style, with sound judgement and a clear commitment to ethical, patient-focused engagement
• Structured and disciplined approach to pharmaceutical project execution, planning and follow-through
• Proven ability to work autonomously while collaborating effectively across teams and organizations
• Confident user of CRM platforms and Microsoft Office, with strong digital and technical affinity
• Excellent German verbal and written communication skills and professional English sufficient to understand scientific literature and work effectively in an international organization
• Willingness to travel extensively within the assigned territory and to attend occasional evening and weekend events

Preferred Experience

• Direct experience in haematology, haematological malignancies and/or oncology
• An established network among haematologists and oncologists in the relevant territory
• Relevant rare-disease or specialty-care experience combined with strong scientific selling capabilities and an established haematology/oncology customer network
• Product launch, relaunch or indication-expansion experience
• Experience working within complex healthcare systems, shared-account structures or integrated field-team models

What Success Looks Like

• Strong territory performance against agreed objectives
• High-quality stakeholder relationships across target accounts
• Effective execution of territory and shared-account plans
• Transparent and trusted collaboration with client counterparts and cross-functional stakeholders
• Complete, accurate and timely CRM documentation
• Identification and conversion of relevant business opportunities
• Contribution to sustainable brand growth and improved patient access

SYNEOS HEALTH Shortening the distance from lab to life®

Syneos Health is committed to creating a diverse environment and is proud to be an equal opportunity employer. We welcome applications from all qualified candidates regardless of background, identity, or experience.