Key Account Manager Food service

Lotus Bakeries, Milan; Düsseldorf; Vor Ort; EUR 60.000 - 80.000; Vollzeit

Zusammenfassung

A multinational food company is seeking a Key Account Manager Foodservice in Düsseldorf. This role involves managing relationships with wholesale customers and developing sales strategies for significant growth. Candidates should possess a degree in economics, at least 3 years of FMCG experience, and strong negotiation abilities. The successful candidate will enjoy a modern work setup, autonomy, and creative freedom to influence the business, alongside unique corporate benefits and a supportive environment.

Leistungen

30 days annual vacation

Company car (private use)

Corporate benefits

Team events

Qualifikationen

• Minimum 3 years working experience in FMCG.
• Profound knowledge of the German Away from Home market structure.
• Experience in sales process dynamics on customer side.

Aufgaben

• Manage and grow relationships with leading wholesale customers.
• Lead annual negotiations and establish strong commercial relationships.
• Collaborate with Marketing to develop key business levers.

Kenntnisse

Customer Insights

Negotiation Mastery

Data-driven decision making

Operational excellence

Fluency in German

Conceptual Communication

Ausbildung

Bachelor's or Master's degree in Economics

Jobbeschreibung

We are strengthening our team with a Key Account Manager Foodservice (m/f/d)Join our team and become a driving force behind the success of Lotus Biscoff and our Natural Foods portfolio in the AFH channel. As Key Account Manager AFH, you will play a crucial role in managing and growing relationships with leading wholesale customers.Reporting directly to the Sales Manager Away from Home, you’ll be part of a dynamic four-person AFH Sales team. In this role you are managing the customer relationships and delivering the strategies for yearly and long term, profitable sales growth of your customers together with the Sales Manager Away from Home. Your Mission Develop and implement annual and long-term strategies to achieve profitable sales growth for your customer portfolio.Collaborate closely with the Sales Manager Away from Home to align your efforts with the broader Lotus Bakeries growth plan.Drive success through innovative strategies and a relentless focus on building and unlocking strong partnerships and delivering results.

• Lead the annual negotiations with customers responsible for
• Translating the national brand and Away from Home strategy at customer level by means of the growth pillars range such as product listings, promotions, trade fairs, etc.
• Establishing and maintaining of strong commercial relationships with respective trade partners
• Development of targeted, customer-related plans to achieve joint commercial objectives
• Building conceptual channel-related trade selling stories on our brands and portfolio
• Building and maintaining an effective network within the channel and acting as brand ambassador at customers, events, fairs, etc.
• Analyzing and translating relevant Away from Home market data
• Close collaboration with Marketing/Category Management to jointly develop and implement key levers that enable to grow the business
• Monitoring and management of all administrative, logistical or financial tasks encountered by customers in close consultation with the Sales Assistant and other departments

Profile

• Academic Excellence: A master’s/bachelor’s degree in economics or a related field.
• Proven Expertise: Minimum 3 years working experience with FMCG experience is a must
• Customer Insights: Profound knowledge of the German Away from Home market structure
• Channel Expertise: Experience in sales process dynamics on customer side (e.g. central vs. regional decision-taking) and translating them into dedicated concepts
• Negotiation Mastery: You prove a track record of successfully leading customer negotiations, including annual agreements, promotional activities, listings, and more. You’re a persuasive negotiator with the determination to achieve results while maintaining strong, empathetic customer relationships.
• Data-driven decision maker: You have strong skills in analyzing sales data, coupled with a solid understanding of fundamental sales/financial metrics.
• Operational excellence: Key account management processes are second nature to you.
• Language Skills: Fluency in German (full professional proficiency) and a good understanding of English (written and spoken).
• Cultural Fit: You thrive in a team environment, fostering open dialogue, and radiating enthusiasm for sales and our beloved Lotus brand.
• Proactive Achiever: With a hands-on mentality, you take ownership of your tasks and projects, driving progress and delivering tangible results.
• Innovative Thinker: Ambitious and forward-looking, you proactively develop new ideas and seek opportunities to unlock both current and future potential.
• Conceptual Communicator: Thinking in solutions and taking others on a joint journey by selling your ideas conceptually with focus on joint value creation.
• Deal-Maker at Heart: Negotiation is your passion — you love the challenge and satisfaction of "scoring the deal" and closing agreements.
• Results-Driven Visionary: You consistently aim for excellence, maintaining a strategic perspective while identifying opportunities to deepen and expand customer relationships.
• Optimistic Learner: You approach your work with a positive attitude, embracing challenges, celebrating successes, and staying open to continuous learning and growth.

"Our working atmosphere is really unique. People are passionate about their work, hard-working and very driven to further grow & improve the business. At the same time, it is an enjoyable working environment with little stress and where everyone is willing to help each other. A perfect balance for me."

Anouck Draps

Global Digital Media & Commerce Manager

Offer

• Impactful Role: Take an active part in shaping the future of Lotus Bakeries Germany, contributing to a family-owned business with immense growth potential.
• Autonomy and Ownership: Enjoy full responsibility for your dedicated customers, with a high degree of independence to manage and grow these relationships
• Creative Freedom: Bring your ideas to life with a "thinking-outside-the-box" mentality, leaving your personal mark on the business.
• Supportive Environment: Professional working environment with a great interpersonal atmosphere, where collaboration and interpersonal connection thrive.
• Modern Work Setup: A permanent position based in a modern Düsseldorf office with 30 days of annual vacation.
• Additional Perks: Benefit from corporate benefits, team events, a company car (also for private use) and, because we love our products as much as you will, enjoy our delicious brands every day in the office — paired with a great cup of coffee!

Do you want to be part of a terrific team with the ambition to create small momentsof happiness every day? Meet our people, discover their unique skills and get excitedto join them in a great work environment.