Key Account Manager Flavors/Ingredients m/f/d

pro search SCHLICHTER + PARTNER GmbH; Deutschland; Vor Ort; EUR 40.000 - 60.000; Vollzeit

Zusammenfassung

A consulting firm in Germany is looking for a candidate to implement business strategies and ensure optimal customer satisfaction. Responsibilities include developing sales, preparing budgets, and managing project teams. Ideal candidates will have experience in customer service and business development. This role offers an opportunity to influence client relationships directly.

Aufgaben

• Implement the business strategy defined with the Director of the Division.
• Ensure optimal customer satisfaction in collaboration with various departments.
• Develop sales in accordance with budgeted objectives.
• Control business results on a monthly basis.
• Follow project progress to completion and manage the project team.
• Prepare the annual budget and conduct price negotiations.
• Develop customer knowledge and strategy.
• Provide technical support for complaints and requests.
• Ensure effective customer service and timely responses.

Jobbeschreibung

Responsibilities

• Implement the business strategy defined with the Director of the Division
• Ensure, in collaboration with the various departments, the optimal customer satisfaction
• Develop sales in accordance with budgeted objectives
• Ensure control of the business and results (statistics clients, turnover ...) on a monthly basis
• folllow the progress of projects to their completion and federate the project team dedicated to the client in order to respond the requests
• Prepare the annual budget and conduct price negotiations ensuring the margins on the product portfolio
• Develop customer knowledge: its strategy, knowing the account, its products,its competitive environment, the process of selection / decision of a project
• Provide technical support to the customer in case of complaints, the needs, demands ...
• Ensure effective customer service and on time