Kellner Servicekraft (mwd)

Marriott Hotels Resorts; Köln; Vor Ort; EUR 28.000 - 35.000; Vollzeit

Zusammenfassung

A global hotel chain in Köln is seeking a Guest Service Expert to enhance guest experiences through excellent service. Responsibilities include ensuring a clean environment and effective communication with guests. Candidates should have a high school diploma and less than a year of related work experience. This full-time role requires active engagement in service tasks and maintaining professional standards.

Qualifikationen

• Less than 1 year related work experience.
• No supervisory experience.
• Ability to manage movements and interact with guests.

Aufgaben

• Deliver a wide range of services to ensure a positive guest experience.
• Manage the menu and keep work areas clean.
• Follow company policies and maintain quality standards.

Kenntnisse

Children Activity

Accounts Assistant Credit Control

Android

Apparel Merchandising

Franchise

Construction Equipment

Ausbildung

High school diploma or G.E.D. equivalent

Jobbeschreibung

Description

POSITION SUMMARY

Our jobs arent just about putting food on the table that our guests will enjoy until they ask for their bill. Instead we want to build an experience that is memorable and unique with food and drinks on the side. Our Guest Service Experts take the initiative and deliver a wide range of services to make sure that guests enjoy their meal. Whether setting tables communicating with the kitchen interacting and serving guests or cleaning work areas and supplies the Guest Service Expert makes transactions feel like part of the experience.

No matter what position you are in there are a few things that are critical to success creating a safe workplace following company policies and procedures upholding quality standards and ensuring your uniform personal appearance and communications are professional. Guest Service Experts will be on their feet and moving around (stand sit or walk for an extended time; moving over sloping uneven or slippery surfaces) managing the menu (read and visually verify information) and taking a hands‑on approach to work (move lift carry push pull and place objects weighing less than or equal to 25 pounds without assistance and 50 pounds with assistance; reach overhead and below the knees including bending twisting pulling and stooping). Doing all these things well (and other reasonable job duties as requested) is critical for Guest Service Experts to get it right for our guests and our business each and every time.

PREFERRED QUALIFICATIONS

• Education: High school diploma or G.E.D. equivalent.
• Related Work Experience: Less than 1 year related work experience.
• Supervisory Experience: No supervisory experience.
• License or Certification: None

Key Skills

• Children Activity
• Accounts Assistant Credit Control
• Android
• Apparel Merchandising
• Franchise
• Construction Equipment

Employment Information

Employment Type : Full-Time

Experience : years

Vacancy : 1

At Marriott International we are dedicated to being an equal opportunity employer welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and greatest strength lies in the rich blend of culture talent and experiences of our associates. We are committed to non-discrimination on any protected basis including disability veteran status or other basis protected by applicable law.