(Junior) Operations Payment Manager

Aquent; München; Vor Ort; EUR 60.000 - 80.000; Vollzeit

Zusammenfassung

A leading staffing agency in Munich is seeking an Operations Payment Manager for a 6-month temporary position starting January 2026. The ideal candidate will manage payments and relationships with external sellers, ensuring the smooth onboarding and growth of sellers. Responsibilities include processing payments, resolving invoice inquiries, and collaborating with internal and external partners. This role requires strong analytical skills, excellent English proficiency, and knowledge of payment systems. The position offers an opportunity to work cross-functionally in a dynamic environment.

Qualifikationen

• Degree training in Business Administration, ideally in a technical environment.
• Excellent English skills, both written and spoken.
• Strong proficiency in Excel.

Aufgaben

• Process payments to delivery partners according to internal procedures.
• Support delivery partners in resolving invoice inquiries.
• Collaborate with internal departments and external service providers.

Kenntnisse

Analytical skills

Customer focus

Process improvement

Problem-solving

Communication skills

Ausbildung

Degree in Business Administration

Tools

Excel

SQL

Jobbeschreibung

Overview

Placement Type: Temporary

Compensation: 18,68€-19,50 Hourly

Start Date: 12 Jan, 2026

6 months contract starting in January 2026

We are looking for a motivated, entrepreneurial, and analytical Operations Payment Manager to manage new sellers in a growing business. The ideal candidate has a terrific reputation for overachieving on goals while focusing on the customer. This is a multifaceted role, requiring the ability to manage senior level relationships with external sellers, communicate with internal leadership, develop scalable processes for new workstreams, and dive deep into problem solving and magic making for customers.

You will be expected to support the Business Development team’s management of day-to-day relationships with external partners, while continuing to identify new opportunities to improve existing processes for seller onboarding, growth, and management. You will be the voice for partners to leadership as we challenge the status quo and invent on behalf of our customers. Additionally, you will gain experience working cross-functionally with the business, operations, marketing, product and tech teams.

Mission

• Processing of payments to delivery partners in accordance with internal standard operating procedures
• Supporting delivery partners in resolving invoice inquiries within the framework of internal SLAs
• Handling issues related to delivery partners and ensuring a satisfactory resolution
• Collaborating with internal departments (Finance, Program and Account Management) as well as external DSP service providers to ensure timely execution of DSP payments
• Monitoring key metrics and preparing reports on the progress of DSP activities for senior management
• Proactively identifying process improvements in payments and invoicing, and implementing automation initiatives

Qualification

• Degree training in Business Administration, ideally in a technical environment
• Excellent English skills, both written and spoken
• Strong proficiency in Excel
• Relevant experience with SQL and other programming languages
• Fluent in a second European language (French / German)
• Knowledge of invoicing or payment systems
• Experience in the last-mile industry or in retail, hospitality, or FMCG operations