Junior Operations Manager (fxm)

HelloBetter; Berlin; Hybrid; EUR 40.000 - 46.000; Vollzeit

Zusammenfassung

A digital health pioneer based in Berlin is seeking an Operations Administrator to manage fleet operations and streamline administrative processes in a fast-growing healthtech setting. The role requires 1-3 years of experience in operations administration, excellent organizational skills, and proficiency in Google Workspace. Join a team committed to mental health solutions, with opportunities for growth and development within an innovative environment. Enjoy a supportive remote-first workplace culture and additional benefits including stock options and annual training budgets.

Leistungen

28 vacation days

Annual training budget of 1000 euros

Tax-deductible pension plan

Free or subsidized fitness memberships

Flexible working hours

Relocation support

Qualifikationen

• 1-3 years experience in operations administration or similar role.
• Strong organizational and project management skills with high attention to detail.
• Experience with vendor/supplier management.
• Proficiency in Google Workspace Excel/Sheets.
• Process documentation and improvement experience.
• Ability to prioritize and manage multiple tasks.
• Team-oriented with independent work capability.

Aufgaben

• Own complete fleet management operations (15 company vehicles).
• Manage day-to-day administrative operations to unblock strategic work.
• Handle supplier relationships and contract administration.
• Support implementation of new operational processes and tools.
• Maintain documentation systems and process optimization.
• Provide Level 1 operational support and problem resolution.

Kenntnisse

Organizational skills

Project management skills

Attention to detail

Vendor/supplier management

Google Workspace proficiency

Process documentation

Multi-tasking

Team-oriented

Ausbildung

Experience in operations administration or similar role

Jobbeschreibung

General Information

Team Lead: Philip Ihde (COO & Managing Director)

Talent Acquisition: Celia Nielsen

Contract type: full‑time permanent role (40 hours / week)

Salary Band: IC L1 Junior: 40‑46k VSOP (5% of annual gross salary)

Remote Policy: Remote‑first‑Kultur with offices in Berlin and Hamburg

For more information about HelloBetter see our HelloBetter Handbook.

Your mission

HelloBetter is a pioneer in the field of digital healthcare. For more than 10 years we have been developing evidence‑based digital health applications for the prevention and treatment of mental health conditions. Our applications cover a variety of areas including stress management, depression, problematic alcohol use, panic disorder and anxiety, vaginismus and sleep disorders.

Six of HelloBetter's ten applications are approved as digital health applications. They are available free of charge by prescription to all insured adults in Germany.

For more information about HelloBetter see our HelloBetter Handbook.

Your objectives

• Own complete fleet management operations (15 company vehicles)
• Manage day‑to‑day administrative operations to unblock strategic work
• Handle supplier relationships and contract administration
• Support implementation of new operational processes and tools
• Exposure to cutting‑edge operational practices and AI implementation
• Maintain documentation systems and process optimization
• Provide Level 1 operational support and problem resolution
• Work directly with Head of Operations in fast‑growing healthtech company
• Clear path to operational expertise and leadership development

Your profile

Must Haves

• 1-3 years experience in operations administration or similar role
• Strong organizational and project management skills with high attention to detail and accuracy
• Experience with vendor / supplier management
• Proficiency in Google Workspace Excel / Sheets
• Process documentation and improvement experience
• Ability to prioritize and manage multiple tasks
• Team‑oriented with independent work capability

Nice to Haves

• Fleet or mobility management experience
• Experience with procurement and contract management
• Knowledge of German business practices
• Experience in startup / scale‑up environment
• Basic knowledge of travel management platforms
• German Language Skills

Why us

Meaningfulness

• Mental health is a human right: we help thousands of people each month who struggle with depression, stress, insomnia, burnout and other mental health issues

Research & Evidence

• We have a unique product and are at the forefront of research in digital health applications
• The effectiveness of our product is continuously evaluated and efficacy studies have been published in international and high‑impact journals since 2014
• Data is of great importance to us and we are transparent about our strategy goals and results.

Growth

• As pioneers in the development of applications for various mental health conditions we are at the forefront of innovation
• We operate in an extremely exciting and emerging market
• Annual training budget of 1000 euros – we place great emphasis on the personal growth of our employees and actively support their development

Remote‑First

• Remote‑first culture – we hire globally considering a time window of -4.5 to +5 hours CET
• Use of our offices in Berlin and Hamburg if you prefer to work on‑site
• Relocation option and support

Diversity & Inclusion

• Fair and equal treatment are the standards of our Anti‑Harassment Policy
• Flexible working hours – shape your own day
• Company language English with a strong emphasis on inclusive language
• Transparent salary bands
• Additional 10 paid leave days for non‑birth parents after the birth or adoption of a child

Other Benefits

• 28 vacation days compensation for holidays that fall on weekends
• Tenure based paid time off – up to three additional days
• Permanent employment contract
• Attractive VSOP (Virtual Stock Option Plan) for all employees
• Tax‑deductible pension plan with an above‑average employer contribution
• Free or subsidized fitness memberships
• Regular team events

HelloBetter is an equal opportunity employer and encourages applicants of any national origin, gender, sexual orientation, religious background, gender identity, and people with disabilities to apply.

Privacy Policy for Applicants

Interview Process

• First screening interview with Celia (People & Talent Partner) (20 min)
• Case Study
• Hiring Manager interview with Marvin (Lead Operations Manager) (60 min)
• Team interview with members from Operations (30 min)
• Founder interview with Philip (COO) (15 min)

About us

HelloBetter was founded under the name Institut für Online Gesundheitstrainings GmbH by internationally recognized researchers and psychologists in 2015. In more than 30 randomized‑controlled studies HelloBetter has developed and evaluated 10 online programs from eight specific problem areas in cooperation with Leuphana University Friedrich‑Alexander University Erlangen‑Nuremberg, the Free University of Amsterdam, Harvard University and other partners. These programs serve both the prevention and treatment of classic mental illnesses such as depression, anxiety or panic disorders but also cover topics such as vaginismus or chronic pain. This gives HelloBetter the broadest study base of all providers.

In the meantime six therapy programs from HelloBetter have been approved by the German Federal Institute for Drugs and Medical Devices (BfArM) as digital health applications and are available free of charge on prescription for all adults with health insurance in Germany. The work of the expert team has been published in international journals (including The Journal of the American Medical Association) and recognized with various awards (including Wilhelm Exner Award in Psychology 2016, EFPA Comenius Award 2017, Digital Health Award 2018, EU Compass Good Practice 2018 in Mental Health).

The company is based in Berlin and Hamburg and employs more than 130 people.