(Junior) Operations Manager (f/m/x)- French Market
Bonial
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Benefits offered by this job
Job summary
bonial, based in Berlin, seeks a (Junior) Operations Manager (f/m/x) for France to publish retailer content on our platforms and ensure content quality. You will work with a 6-person team and primarily liaise with the Paris Sales team while also coordinating with Berlin Traffic, Product, and IT.
Your profile includes fluent French and English, a service mindset, autonomy, and strong attention to detail. Experience with MS Office and CMS is expected; Jira and Salesforce are a plus.
Qualifications
- French at C2 level with perfect spelling and strong English communication.
- Strong service orientation; comfortable contacting customers by email/phone.
- Autonomous work style with high attention to detail; team player and Berlin resident.
- Experience with MS Office and CMS; experience with Jira and Salesforce is a plus.
Responsibilities
- Manage content and brochure publications for your assigned customer portfolio.
- Ensure the online content we publish meets high-quality standards.
- Regularly communicate with customers via email or calls.
- Collaborate with Campaign, Sales, Product, and IT teams.
- Contribute to process, workflow and documentation improvements.
Skills
Tools
Job description
We are a digital advertising partner for offline businesses - we support retailers in their marketing activities and help them find a new audience. Would you like to join and be a part of digitalisation of retail?
bonial is part of Axel Springer SE and is disrupting the retail landscape as the leading "Drive to Store" partner in Germany and France. Through our platforms kaufDA and MeinProspekt in Germany, and “Bonial” in France, we connect millions of users with their favorite shops and brands—driving real impact every single day.
We are in the midst of an exciting growth phase, scaling fast and transforming the way people discover retail. At bonial, we thrive in a high-performance, fast-paced environment fueled by motivated, results-driven individuals who are passionate about making a difference. If you’re looking to be part of a dynamic team that’s shaping the future of retail, we’d love to meet you.
As an (Junior) Operations Manager (f/m/x) for France, you will work from Berlin and focus on customer care by publishing retailer content on our platforms. Within a team of 6 members, you will actively work on publishing the right content, in the right location, and with the right parameters for our customers. Your main stakeholder will be the Sales team in Paris, but you will also cooperate with the Traffic Management and the Product teams in Berlin.
- Manage content and brochure publications for your assigned customer portfolio
- Ensure the online content we publish meets high-quality standards
- Regularly communicate with our customers via email or calls
- Collaborate closely with other teams, including Campaign, Sales, Product, and IT
- Contribute to process, workflow and documentation improvements with your input
- Your French skills are excellent (C2 level, including perfect spelling), and you are fluent in English
- You have a natural service-oriented mindset and you are comfortable communicating on the phone and by email
- You work autonomously, independently, and you pay attention to every detail
- You have experience in using MS Office and CMS; experience with Jira and Salesforce is a plus
- You are a true team player and you are planning to live in Berlin long-term
- Previous experience in a similar role is an advantage
- bonial is a high-growth and dynamic company with continuous potential into the future. We are a leading player and a driving force in an industry that is undergoing a massive and a once-in-a-lifetime shift from print to digital.
- we are a high-tech company focused on innovative technology, leveraging AI and other tools to maximize productivity and efficiency. We leverage these tools to continually enhance the performance of our company and our people, while driving results for our customers and users.
- strong support for your professional development, backed-up by a feedback culture to help you identify your strengths and opportunities.
- proud to be an equal opportunity workplace where we aim to enable everyone to show up as their full selves. We are committed to equal employment opportunity and to being a safe space regardless of race, religion, sex, sexual orientation, age, disability, gender, gender identity or gender expression.
- we believe mental health is as important as being fit. That's why we're giving you free access to nilo.health, a mental health app. In terms of physical training, other than our awesome gym in the office, we also cover part of the subscription to the Urban Sports Club. We can also offer you a corporate pension scheme so you don't have to worry about your retirement.
- together with our Green team, we offer you the opportunity to engage in projects that promote sustainability, environmental development and the impact that we make on our planet.
- Currently, we have a policy that allows for up to 20% mobile work, which can be conducted from anywhere within Germany, and the option to work from abroad. Additionally, we offer 28 days of holiday. You also get an extra day for each calendar year (up to 30 days) as well as other occasions (moving, working on a social project, etc).*
- Zen Rooms where employees can pray, relax or simply have some quiet time; fully equipped gym in the office, and a roof terrace for amazing social events.
- whenever you’re at the office, we offer you different lunch options – and it’s all on us! Enjoy your lunch at a nearby restaurant that partners with us! Hot and cold drinks, fruit, regular varied and healthy breakfasts and other snacks at the office are, of course, always available for free for our employees.*
- which encourages people to start conversations, build relationships and participate together in the community through regular team events.
- we empower retailers to reach their customers in the most efficient and effective way possible. We see ourselves as a critical business partner for retail, and as highlighted in our Company Vision, we “Enrich local shopping for everyone. Everyday.”
As part of the Axel Springer Group, we also align with the Axel Springer Essentials.
You can check out our bonial_people Instagram or read more about bonial culture and tech on Medium.
*as per our current Works Agreements
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