(Junior) Omnichannel Payment Manager (f/m/d)

Douglas; Düsseldorf; Hybrid; EUR 60.000 - 80.000; Vollzeit

Zusammenfassung

A leading beauty retailer in Düsseldorf is seeking an International Payment Team Associate to support and manage payment processes across sales channels. The candidate should have initial experience in international payments, a strong interest in market trends, and excellent communication skills. Responsibilities include project management, optimizing payment cost structures, and acting as an interface with various departments. The position offers a hybrid working model, professional development opportunities, and a positive work environment.

Leistungen

30 days of vacation per year

Hybrid working model

Employee discounts

In-house canteen & bistro

Wellbeing support

Qualifikationen

• Initial experience in an international payment environment is preferred.
• Strong interest in current payment market developments and providers.
• Structured working style with IT affinity.

Aufgaben

• Support the Payment team in shaping the roadmap for payment experience.
• Manage international projects in online and POS payment.
• Act as an interface between Payment, IT, Sales, and Finance.

Kenntnisse

International payment experience

Interest in payment market developments

Communication skills

Excel proficiency

Process design affinity

Ausbildung

Completed degree in business or related field

Tools

MS Excel

PowerPoint

Jobbeschreibung

Company Description

The DOUGLAS Group, with its commercial brands DOUGLAS, NOCIBÉ, Parfumdreams and Niche Beauty, is the number one omnichannel premium beauty destination in Europe. The DOUGLAS Group is inspiring customers to live their own kind of beauty by offering a unique assortment online and in around 1,900 stores. With unparalleled size and access to customers, the DOUGLAS Group is the partner of choice for brands and offers a premium range of selective and exclusive brands as well as own corporate brands. The assortment includes fragrances, colour cosmetics, skin care, hair care, accessories as well as beauty services. Strengthening its successful omnichannel positioning while consistently developing superior customer experience is at the heart of the DOUGLAS Group strategy “Let it Bloom”. The winning business model is underpinned by the Group’s omnichannel proposition, leading brands, and data capabilities. In the financial year 2023/24, the DOUGLAS Group generated sales of 4.45 billion euros and employed around 19,200 people across Europe. It was named the World’s Top Company for Women in 2025 among all retail and wholesale companies by Forbes. The DOUGLAS Group (Douglas AG) is listed at the Frankfurt Stock Exchange.

For further information please visit the DOUGLAS Group Website.

Job Overview

In our headquarters in Düsseldorf we are looking for you as an international Payment Team Associate.

Responsibilities

• You actively support the Payment team in shaping the roadmap to achieve a best‑in‑class payment experience across all sales channels at group level.
• International project management in the online and POS payment environment, with a focus on innovative features, efficient processes, and current market trends.
• You act as an interface between the Payment team, IT, Sales, and Finance to successfully deliver projects while ensuring stability in day‑to‑day operations.
• Taking over existing reporting and continuous optimisation.
• You actively support the optimisation of the payment cost structure and participate in negotiations with payment service providers.
• Contribution to the creation of business cases, decision papers, and C‑level presentations.

Qualifications

• Initial experience in international payment environments, ideally within an omnichannel retailer or a FinTech setting.
• Strong interest in current payment market developments and providers (e.g. A2A payments, mobile/soft POS, BNPL).
• Completed degree in business, natural sciences or computer science, or a comparable qualification (a degree is not mandatory).
• Independent, structured working style with a strong affinity for IT and process design.
• Team player with excellent communication skills.
• Confident user of MS Excel and PowerPoint.

Benefits

• Your personal development: we want you to grow with us. Become part of our mentoring programme, use our e‑learning platforms and benefit from many other individual development opportunities.
• Open feedback culture: half‑yearly meetings & performance reviews (#DOUGLASDialogue).
• 30 days of vacation per year.
• Hybrid working model – approximately 8 days per month of mobile working combined with office days in a collaborative environment.
• Wellbeing support through Wellhub and heycare – fitness, mental health and preventative care.
• Your dog is always welcome in our office.
• Employee discount both online and in‑store; additional corporate discount opportunities.
• In‑house canteen & bistro and free drinks.
• Positive and motivating environment – celebrating successes at regular company events such as DOClub, summer party, Women’s Day, etc.

Equal Opportunity Statement

As an international employer, we stand for equal opportunities and diversity. We therefore welcome applications from mothers, fathers, people with disabilities and people from the LGBTQIA+ community. Please let us know if, for example, we should use a gender‑neutral pronoun, if you need barrier‑free access to our offices or if we should allow more time for the application process.

How to Apply

Apply now and state your salary expectations and possible starting date.

We look forward to hearing from you!