Junior Field Services & Customer Support Engineer

Motorola Solutions; Berlin; Vor Ort; EUR 45.000 - 55.000; Vollzeit

Benefits dieser Stelle

Company car for private use

Continuous training in communication technology

Career advancement opportunities

Zusammenfassung

A leading global communications company is seeking a Junior Field Services & Customer Support Engineer in Berlin, Germany. The role involves commissioning and maintaining communication systems, providing technical support, and collaborating on strategic projects. Ideal candidates should have a technical background in Telecommunications or IT and a willingness to travel across Europe. This position promises robust career growth and the chance to work within a dynamic team in a 90-year-old innovative company.

Qualifikationen

• Eligible to live and work in Germany with security clearance.
• Good knowledge of IP network architecture.
• Ability to work independently on technical tasks.
• Strong willingness to travel across Europe.

Aufgaben

• Commissioning, repairing, and maintaining Motorola radio systems.
• Providing technical support after commissioning complex systems.
• Supporting authorities and organizations with security tasks.
• Creating reports, statistics, and presentations.

Kenntnisse

Technical tasks

IP network architecture

Teamwork

German and English proficiency

Willingness to travel

Ausbildung

Technical training or degree in Telecommunications/IT

Jobbeschreibung

**Motorola Solutions values your privacy** .Junior Field Services & Customer Support Engineer page is loaded## Junior Field Services & Customer Support Engineerlocations: Germany Offsite (ZWG99): Berlin, Germany (ZWG172): Idstein, Germany (ZWG86)time type: Full timeposted on: Posted Todayjob requisition id: R61628## **Company Overview**At Motorola Solutions, we believe that everything starts with our people. We’re a global close-knit community, united by the relentless pursuit to help keep people safer everywhere. We build and connect technologies to help protect people, property and places. Our solutions foster the collaboration that’s critical for safer communities, safer schools, safer hospitals, safer businesses, and ultimately, safer nations. Connect with a career that matters, and help us build a safer future.## **Department Overview**The Field Services Organization in Europe is responsible for all Local Technical Support to our customers on site and for the Operation & Maintenance of all Field and Support Services Contracts in the Region. We’re looking to expand our Engineering Team in the Region with new talented and hardworking people. We offer full training and support, so new graduates are encouraged to apply.## Job DescriptionWe’re looking for talented, motivated, and committed Electronic/System/Computer Engineering graduates to join us and help our customers in the MOMENTS THAT MATTER!**Tasks and responsibilities:**• Independent commissioning, repair, maintenance and upgrade of Motorola radio systems in Germany and later also in other European countries,• Responsibility for the technical support of our customers after the commissioning of our complex communication systems,• The support of authorities and organizations with security-relevant tasks, energy supply companies, factories for industrial and chemical production, public transport companies and airport organizations as well as the German armed forces,• Takeover of on-call duties within the department,• Support of the trade organization and the company's internal departments in addition to direct contact with the customer,• Support of large and strategic projects,• Creation of reports, statistics and presentations,• Independent processing of operational matters within the framework of established working methods and procedures.**We offer:**• **Employment** as a junior engineer in an innovative company with over 90 years of experience in the field of Public Safety Communication Solutions,• **Integration** into a dynamic and experienced team with a strong team spirit,• **Familiarization** with the commissioning, maintenance and upgrade of our communication systems in Germany and other European countries,• **Introduction** to the systematic error analysis in complex communication systems,• **Working from the home** office in south-west Germany,• **Company car also for private use**,• Great **development opportunities** through continuous training in communication technology,• **Career planning** with distinct opportunities for advancement in our company.## Basic Requirements• **Eligible to live and work in Germany** as the role requires **Security Clearance.** Note that German citizenship, and/or the continuous 5 years’ residency, are **must-have** requirements,•Successfully completed technical training **or degree in the field of Telecommunications/IT** (or a comparable Qualification),• Experience working in a similar field preferred,• Good knowledge of the **IP network architecture** and its components,• Ability to work independently on complex **technical tasks,**• Ability to work in a team,• A strong **willingness to travel** for several days in Germany and abroad (Europe) is essential,• We're looking for candidates in the North/Centre of Germany as a preference, but all the candidates will be considered.• Willingness to participate in **on-call service** 24/7 in the team,• High degree of independence and assertiveness,• Confident demeanor and good manners,• Excellent written and spoken **German and good English,**• Class B **driving license.**## Travel RequirementsOver 50%## Relocation ProvidedNone## Position TypeExperienced## Referral Payment PlanYes## **Company**Motorola Solutions Germany GmbH***EEO Statement***Motorola Solutions is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion or belief, sex, sexual orientation, gender identity, national origin, disability, veteran status or any other legally-protected characteristic. We are proud of our people-first and community-focused culture, empowering every Motorolan to be their most authentic self and to do their best work to deliver on the promise of a safer world. If you’d like to join our team but feel that you don’t quite meet all of the preferred skills, we’d still love to hear why you think you’d be a great addition to our team.