Junior Account Manager - Portuguese-speaking (f/m/d)

think-cell; Berlin; Hybrid; EUR 45.000 - 60.000; Vollzeit

Zusammenfassung

A leading software solutions firm in Berlin seeks a Junior Account Manager (Portuguese-speaking) to manage customer accounts in Brazil and Portugal. In this role, you will partner with an experienced Account Manager to support and grow client relationships, deliver trainings, and ensure customer satisfaction. Successful candidates will have experience in account management and excellent communication skills in both Portuguese and English. This role requires a proactive approach and a strong understanding of Brazilian business culture.

Leistungen

Innovative team environment

Professional growth opportunities

Qualifikationen

• 1–3 years of experience in account management or related fields.
• Strong understanding of Brazilian business culture.
• Proactive and structured working style.

Aufgaben

• Support and grow a portfolio of mid-market and enterprise customers.
• Deliver onboarding and training workshops.
• Collaborate cross-functionally for customer experiences.

Kenntnisse

Account management

Customer success

Sales skills

Communication in Portuguese

Communication in English

CRM systems

Training and presentation skills

Tools

Salesforce

Jobbeschreibung

Berlin

Junior Account Manager (Portuguese-speaking) - Join Our Innovative Team at think-cell Software

Our Story

At think-cell, we create powerful software solutions that help professionals be more efficient and productive. Founded in 2002 and based in Berlin, our tools integrate seamlessly with Microsoft Office to help users create presentations, charts, and diagrams with ease. Our dynamic, international team values creativity, collaboration, and technical excellence.

What You Will Do

As a Junior Account Manager for Portugal and Brazil, you will partner closely with an experienced Account Manager to support, retain, and grow our customer base in these key markets. You will independently manage selected accounts, deliver impactful onboarding and training sessions, and contribute to expanding our footprint across mid-market and enterprise customers.

Key Responsibilities:

• Support and grow a portfolio of mid-market and enterprise customers in Portugal and Brazil
• Independently manage selected accounts, ensuring strong engagement, adoption, and satisfaction
• Deliver onboarding, product demos, and training workshops to drive deeper feature usage
• Proactively prospect into new departments or teams within existing customers to expand revenue
• Serve as the main point of contact for day-to-day customer questions and guidance
• Monitor customer health metrics, identifying risks and opportunities early
• Collaborate cross-functionally to ensure smooth, value-driven customer experiences
• Maintain accurate records, insights, and activities in CRM tools like Salesforce

This role can be based on our Berlin or Munich office and requires in office presence at least 4 days a week.

You will be great for this position if you have

• 1–3 years of experience in account management, customer success, sales, or another customer-facing role
• Previous exposure to quota-carrying or target-related responsibilities
• Strong understanding of Brazilian business culture
• Excellent communication and presentation skills in Portuguese and English
• Confidence in leading training sessions, product demos, and onboarding calls
• A proactive, structured working style with the ability to prioritize effectively
• Experience with CRM systems like Salesforce; SaaS experience is a plus
• Curiosity, accountability, and enthusiasm for learning the think-cell product deeply

Our Values

• Forward Thinking : We embrace change and challenge the status quo.
• Ownership : We take pride in our work and learn from our mistakes.
• Unified Team : We foster collaboration, respect, and integrity.
• Strive for Excellence : We set ambitious goals and pursue quality.

Why is think-cell the right place for you?

We empower over 1.2 million users across 30,000 companies, including top consulting firms and major global enterprises. With offices in Berlin, Denver, Boston, London, Tokyo, and Dubai, we’re a diverse team of over 150 people, committed to innovation and excellence.

Think-cell is more than a job – it's a chance to be part of an innovative, inclusive team that values collaboration and growth. We encourage applicants from all backgrounds to apply. Together, we can shape the future of productivity software. We can’t wait to see what you’ll bring to the team!