IT System Administrator (m / f / d) 2nd Level Support

GULP – experts united; Bremen; Vor Ort; EUR 40.000 - 60.000; Vollzeit

Zusammenfassung

A leading technology group in Bremen is seeking two IT specialists for system integration with a focus on second-level support. Responsibilities include ensuring IT infrastructure operation and providing second-level support. The ideal candidate has completed vocational training in system integration, possesses good knowledge of IT infrastructure systems, and is customer-oriented. This position offers extensive social benefits, an attractive salary, and long-term job security.

Leistungen

Attractive salary and long-term job security

Contribution to company pension scheme

Extensive social benefits

Reimbursement of travel expenses

Tailored further training opportunities

Qualifikationen

• Completed vocational training as an IT specialist in system integration or comparable qualification.
• First professional experience in the administration of complex IT infrastructures.
• Willingness to learn and train and ability to innovate.

Aufgaben

• Ensuring the operation of IT infrastructures and providing second-level support.
• Administration and support of complex IT infrastructure and application systems.
• Management and optimization of complex IT services.

Kenntnisse

Knowledge in the provision and monitoring of complex IT services

Good knowledge of IT infrastructure systems (network, data center, workplace)

Communication and interface skills

Customer and solution-oriented approach

Ausbildung

Completed vocational training as an IT specialist in system integration

Tools

IT service management certification (e.g. ITIL)

Jobbeschreibung

For our client, a company of the thyssenkrupp Group in Bremen , we are currently looking for two IT specialists for system integration (m / f / d) with a focus on second level support.

Here’s what we offer

• Attractive salary and long-term job security through group affiliation
• Contribution to company pension scheme after end of probationary period
• Extensive social benefits, including Christmas and vacation bonuses
• Reimbursement of travel expenses
• Generally an open-ended employment contract
• Good chances of being taken on by our business partners
• Tailored further training opportunities and free language courses
• A wide range of employee benefits

Your tasks

• Ensuring the operation of IT infrastructures and providing second-level support in the event of faults and service requests.
• Administration and support of complex IT infrastructure and application systems with a focus on the network, data center and workplace
• Management and optimization of complex IT services
• Development of standard services for provision in the self-service portal and first-level support
• Participation in (small and medium-sized) complex IT projects and implementation of changes in accordance with ITIL processes
• Ensuring the IT service quality of simple IT services
• Creating technical specifications, operating documentation and instructions in German and English
• Processing and rectifying faults with the help of diagnostic systems, system literature and second-level research

Your profile

• Completed vocational training as an IT specialist in system integration or a comparable qualification
• First professional experience in the administration of complex IT infrastructures
• Knowledge in the provision and monitoring of complex IT services
• Good knowledge of IT infrastructure systems (network, data center, workplace)
• Technical understanding
• Certification in IT service management (e.g. ITIL)
• Customer and solution-oriented approach
• Communication and interface skills
• Willingness to learn and train and ability to innovate