IT Support Engineer - Telecommunications

Hamilton Barnes Associates Limited; Berlin; Vor Ort; EUR 50.000; Vollzeit

Zusammenfassung

A leading provider of broadband and cloud solutions is seeking an IT Support Engineer to enhance client satisfaction through technical assistance. Responsibilities include installation of IT components, troubleshooting, and contributing technical insights to sales efforts.

Qualifikationen

• Experience in Linux and Windows administration is crucial.
• Proficiency in Routing & Switching is required.
• Basic knowledge of firewalls is necessary.

Aufgaben

• Install, configure, and commission IT components for broadband internet and networks.
• Troubleshoot technical issues and assist customers with inquiries.
• Document system configurations and processes for clarity.

Kenntnisse

Linux Administration

Windows Administration

Routing & Switching

Basic Firewall Knowledge

Jobbeschreibung

A leading provider of high-performance broadband and cloud solutions, is looking for an IT Support Engineer to provide technical assistance to clients and internal teams. This role is crucial in ensuring seamless network operations, troubleshooting issues, and enhancing customer satisfaction.

Ready to take your IT support skills to the next level? Apply now and be part of a team that keeps businesses connected and secure!

Responsibilities:

• Install, configure, and commission IT components for broadband internet, local networks, and IT security.
• Provide expert support by troubleshooting issues, performing maintenance, and assisting customers with technical inquiries.
• Ensure clear and accurate documentation, making it easy for teammates and customers to understand system configurations and processes.
• Actively contribute to sales efforts by providing technical insights and supporting the promotion of solutions and services.
• Help optimize and develop our IT network, data center, and radio link infrastructure through continuous improvements.
• Coordinate and assess customer requirements, working closely with both internal teams and external partners.
• Research, evaluate, and test new IT components, ensuring a smooth transition into operational use.

Skills/Must have:

• Linux Or Windows Administration
• Routing & Switching Knowledge
• Basic Firewall Knowledge

Salary:

• €50,000