IT Support Engineer (Chinese speaker)

Manning Global AG; Düsseldorf; Vor Ort; EUR 40.000 - 50.000; Vollzeit

Zusammenfassung

Manning Global, on behalf of a top-tier international client, seeks an IT Support Engineer in Germany. This full-time position starts in August 2026 and is based on-site, with a salary range of 40,000–50,000 EUR depending on experience.

Responsibilities include on-site hardware support (desktops, laptops, printers), OS and application configuration, network device maintenance, server and meeting-room support, and ensuring reliable AV/meeting tech.

Qualifikationen

• Huawei project experience is preferred; if not, other related work experience is mandatory (at least 2 years).
• Bachelor's degree in Computer Science, Information Technology, or a related field is preferred.
• Proficient in troubleshooting hardware and software issues.
• Strong understanding of network architecture and security principles.
• High level of commitment, initiative and independent work organization.

Aufgaben

• Provide on-site technical support for desktops, laptops, printers and other peripherals.
• Install, configure, and maintain desktop operating systems and applications.
• Troubleshoot hardware and software issues with timely resolution.
• Prepare technical setups before meetings (AV, network, meeting software).
• Provide real-time meeting technical support and ensure smooth execution.
• Maintain infrastructure including meeting and server rooms, IT platforms and networks.
• Inspect and maintain server rooms and meeting spaces daily.
• Manage servers, network devices and storage systems.
• Monitor system performance and perform tuning and optimization.
• Support core network devices (firewalls, switches, routers, VPNs, APs).
• Monitor IT platforms and assist in testing and repairs.

Kenntnisse

Technical support

Troubleshooting

Networking fundamentals

Independent work

Security principles

Ausbildung

Bachelor's degree in Computer Science / IT / related field

Jobbeschreibung

Manning Global, a premier global staffing and managed services provider, specializing in worldwide leading

Industry sectors such as ICT, AI, Technology, Digital Media, Engineering, Automotive and Energy, is recruiting for an IT Support Engineeron behalf of one of their top-tier international clients to join their organization in Germany.

Job Title:

Employment:

Full time

Start Date:

August 2026

Country:

Salary range:

40,000 min - 50,000 max - Dependent upon experience

Contact:

Key Responsibilities:

Provide on-site technical support for desktop computers, laptops, printers, and other peripherals

Install, configure, and maintain desktop operating systems and applications

Troubleshoot hardware and software issues and provide timely resolution

Technical Preparation and Equipment Setup: Responsible for technical preparations before the meeting, including but not limited to setting up and testing audio-visual equipment, ensuring stable network connections, and installing and testing meeting software (such as Zoom, Teams, etc.). Also, prepare contingency plans to address potential technical failures.

Meeting Execution and Technical Support: Provide real-time technical support during the meeting, addressing any technical issues that participants may encounter, such as login difficulties, audio-visual problems, etc. Monitor the progress of the meeting to ensure that all technical equipment is functioning properly and that the meeting proceeds smoothly.

Maintain all the infrastructure environment, including meeting room, server room, application system, IT platform, etc.

Inspect server room, meeting room in a daily basis

Manage and maintain servers, network devices, and storage systems

Monitor system performance and implement performance tuning and optimization

Support Network Core, Firewalls, Switches, Routers, VPNs, Wireless Access Points, and other associated network equipment

Monitor IT platform and network quality System, platform and network troubleshooting, tracking and detection, and assistance in testing and repairing

Experience/Qualifications:

Huawei project experience is preferred, if not, other companies related work experience is mandatory(at least 2 years)

Bachelor's degree in Computer Science, Information Technology, or a related field is preferred

Proficient in troubleshooting and resolving hardware and software issues.

Strong understanding of network architecture and security principles.

High level of commitment, initiative and independent work organization