IT Support Employee - Systems Integrator

Hamilton Barnes Associates Limited; Detmold; Vor Ort; EUR 55.000; Vollzeit

Zusammenfassung

A leading IT services provider in Germany is seeking an IT Support Employee to deliver hands-on technical assistance and ensure seamless IT operations. The role involves providing 1st and 2nd level support, managing user accounts, and administering Microsoft 365 tools. The ideal candidate should have vocational training in IT, several years of experience, and be fluent in German with good English skills. Competitive salary of €55,000 per annum offered.

Qualifikationen

• Several years of hands-on experience in IT support and system administration.
• Ability to work independently and take initiative.
• Excellent teamwork and communication skills.

Aufgaben

• Provide 1st and 2nd level technical support, ensuring smooth IT operations.
• Manage user accounts, permissions, and onboarding processes.
• Administer and support Microsoft 365 tools.
• Maintain and troubleshoot Windows servers and clients.
• Configure and manage networks, including VLANs and VPN access.
• Support and manage mobile devices and peripherals.

Kenntnisse

1st and 2nd level technical support

Windows servers administration

Microsoft 365 tools

Network management

Documentation skills

Fluency in German

Good English proficiency

Ausbildung

Completed vocational training in IT or comparable technical qualification

Jobbeschreibung

Ready to take the next step in IT support?

Join a leading IT services provider with over two decades of experience delivering innovative infrastructure, cloud, and managed service solutions to businesses across industries. Recognised for combining deep technical expertise with customer-focused delivery, the organisation has built a reputation as a trusted partner in digital transformation. With a strong focus on innovation, reliability, and long-term client relationships, the business continues to expand its impact across Germany and beyond.

The team is hiring an IT Support Employee to provide hands-on technical assistance, troubleshoot issues, and ensure seamless IT operations across systems and environments. This role offers the opportunity to gain exposure to diverse technologies while contributing to a collaborative, customer-driven team.

Looking for a role that combines problem-solving with continuous learning in a supportive environment? Apply now!

Responsibilities:

• Provide 1st and 2nd level technical support, both remotely and on-site, ensuring smooth day-to-day IT operations
• Manage user accounts, permissions, licenses, and handle onboarding/offboarding processes
• Administer and support Microsoft 365 tools, including email, collaboration, and security services
• Maintain and troubleshoot Windows servers, clients, virtual machines, and related infrastructure
• Configure and manage networks, including VLANs, VPN access, and security settings
• Support and manage mobile devices, printers, and other peripherals
• Apply updates, patches, and backups while implementing IT security measures
• Keep documentation up to date and assist in the setup or relocation of IT equipment
• Take part in IT improvement projects and contribute to system enhancements

Skills/Must have:

• Completed vocational training in IT or a comparable technical qualification
• Several years of hands-on experience in IT support and system administration
• Strong knowledge of the areas listed above, with the ability to work independently and take initiative
• Flexible, reliable, and able to perform under pressure while keeping a customer-focused mindset
• Excellent teamwork and communication skills
• Fluent in German with good English proficiency

Salary:

• €55,000 salary per annum