IT Service Operator (all genders)

GK SOFTWARE AG; Remote; EUR 45.000 - 65.000; Vollzeit

Zusammenfassung

A tech solutions provider is looking for an IT Support professional to manage systems, provide technical support, and assist clients during rollouts. Relevant IT qualifications and hands-on experience with Windows and Linux is essential. Strong analytical skills and English proficiency are required. This role offers flexibility with remote work in a supportive and innovative environment.

Leistungen

Remote-first, flexible hours

Permanent contract

Collaborative culture

Qualifikationen

• Degree or completed training in a related IT area (e.g., system integration).
• Hands-on experience with Windows and Linux operating systems, including databases (MSSQL, Oracle, PostgreSQL).
• Strong analytical skills and openness to new technologies.
• First theoretical or practical experience in cloud environments.
• Familiarity with application deployment via pipelines.
• Very good English communication skills.
• Flexibility for night and weekend work.
• Basic scripting knowledge is a plus.

Aufgaben

• Keep systems running smoothly by installing and updating test environments.
• Provide technical customer support, including error analysis and troubleshooting.
• Plan and support clients during rollouts.
• Deliver engaging training and create clear, practical documentation.

Jobbeschreibung

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Be the Link Between Tech and Retail Success.
You’re the connector—turning complex IT solutions into smooth experiences for our clients. From system rollouts to hands-on training, you make technology accessible and reliable. Ready to build trust and drive innovation?

Location: Mobile Work (Germany-wide)

What You’ll Do

• Keep systems running smoothly: Install and update GK test environments and customer systems, integrating hardware like receipt printers, scanners and scales
• Technical customer support: error analysis and trouble shooting
• Client-centered rollouts: Planning and supporting clients with rollouts
• Empower our clients: Deliver engaging training and create clear, practical documentation

What You Bring

• Degree or completed training in a related IT area e.g. system integration
• Hands-on experience working with Windows and Linux operating systems as well as databases (MSSQL, Oracle, PostgreSQL)
• Strong analytical skills, curiosity and openness to new technologies, a commitment to quality and precision
• First theoretical or practical experience in cloud environments
• Familiarity with application deployment via pipelines
• Very good English communication skills
• Flexibility for occasional night and weekend work
• Bonus:basic scripting knowledge

Why Join GK?

• Mission-driven: We simplify interactions in retail – for businesses and customers alike.
• Empowered by flexibility: Remote-first, flexible hours – work where and how you thrive.
• Security with vision: Permanent contract in a future-focused, stable environment.
• Culture that connects: Open, collaborative, and people-first – with great coffee if you drop by😉.
• Backed by strength: With 35+ years of retail tech expertise and as part of Fujitsu, a global IT leader.
• Tech that scales: AI-powered solutions built to grow with the world’s leading retailers.
• Think global: 570,000+ installations in 65+ countries. Real impact, worldwide.

Sounds good? Happy to hear from you…

Not sure if you're 100% a match? Let's talk anyway. We're into potential, not perfection.

We are an international company and welcome everyone, regardless of gender, skin color, religion or origin. All content published on our career portal is aimed equally at all applicants! #GKEqualOpportunityEmployer