IT Engineer

LiveEO; Berlin; Vor Ort; EUR 60.000 - 90.000; Vollzeit

Zusammenfassung

LiveEO in Berlin is seeking a hands-on System Administrator to join the IT team. You will own identity management, device management, and security governance in a mixed macOS/Linux environment, with some Windows users.

The role involves supporting engineering tools, AWS cloud infrastructure, and ITSM workflows across a growing satellite intelligence company. You will work closely with the Workplace IT Lead on audits, policy documentation, and rollout of new admin tools, ensuring smooth

Qualifikationen

• 5+ years of experience in system administration, IT infrastructure, or workplace IT.
• Strong familiarity with SOC 2 and ISO 27001 compliance work.
• Experience with cloud providers (AWS) and network hardware.
• Fluent English; German is a plus but not required.
• Experience administering identity providers and MDM solutions.
• Ability to document processes for technical and non-technical audiences.

Aufgaben

• Administer identity provider and MDM platform, including user lifecycle and MFA.
• Support day-to-day operations across email, calendar, and shared drives.
• Manage network hardware and VPN across office and remote setups.
• Contribute to SOC 2 / ISO 27001 compliance through evidence collection and policy maintenance.
• Provide admin support for engineering issue trackers (e.g., Jira/Linear).
• Support AWS-based cloud infrastructure and governance tooling.
• Maintain IT asset management, ITSM workflows, and knowledge base.
• Document onboarding/offboarding processes and runbooks.

Kenntnisse

Identity management

MDM

Cloud (AWS)

Networking

IT security

Scripting (Bash/Python)

ITSM tools (Jira Service Management, /

Tools

Confluence

Jira Service Management

Linear

Google Workspace

Microsoft 365

Jobbeschreibung

• LiveEO is looking for a System Administrator to join our IT team and help run the infrastructure, security, and tooling that keeps a fast-growing satellite intelligence company operating smoothly. You’ll work closely with our Workplace IT Lead on everything from identity and device management to network operations and security compliance, in a mixed-OS environment that’s predominantly Mac with a strong Linux presence and a handful of Windows users
• This is a hands-on role for someone who’s comfortable owning problems end-to-end from a laptop enrollment issue to a network outage to an access review ahead of an audit
• Administer and maintain our identity provider and mobile device management platform, including user lifecycle, group-based policies, conditional access, and MFA enforcement
• Support day-to-day operations across our productivity suite (email, calendar, shared drives, admin console policies)
• Manage team collaboration tools and integrations, including access provisioning and workspace administration
• Maintain our IT asset management system, keeping hardware inventory, assignments, and lifecycle status accurate
• Administer our IT service management platform, ticket workflows, request forms, SLAs and our internal knowledge base/documentation space
• Provide admin support for the engineering team’s issue tracker (user provisioning, workflow configuration, integrations)
• Support cloud infrastructure operations and basic administration within our AWS environment
• Administer and troubleshoot our network hardware, such as: routers, switches, access points, and VPN across office and remote setups
• Evaluate, roll out, and manage governance around AI coding and productivity tools used by engineering and other teams
• Provide hands-on troubleshooting and support across macOS, Linux, and Windows endpoints
• Contribute to security hardening efforts: patch management, endpoint security, vulnerability remediation, and access reviews
• Support ongoing SOC 2 and ISO 27001 compliance work, such as evidence collection, control documentation, audit prep, and policy maintenance
• Help maintain IT documentation, runbooks, and onboarding/offboarding processes
• Act as an escalation point for IT support tickets and troubleshoot infrastructure issues across the stack
• Excellent communication and stakeholder-management skills, with the ability to explain complex technical topics to audiences ranging from engineers to Directors and Senior Directors

Strong troubleshooting instincts and the ability to work independently on ambiguous problemsComfortable working across macOS, Linux, and Windows in a single environmentInterest in or experience with AI-assisted developer tools (e.g. Claude, Cursor) from an admin/governance perspective not coding expertise, but comfort evaluating and rolling out new toolsComfortable administering an engineering-facing issue tracker (e.g. Linear or Jira) — user access, project setup, integrationsExperience administering an ITSM/ticketing and wiki platform (e.g. Jira Service Management and Confluence, or equivalent), workflow setup, permissions, and documentation structureWorking knowledge of AWS or another major cloud providerFluent English; German is a big plus but not requiredExperience with networking fundamentals and hands-on management of business-grade network hardware (routers, switches, wireless controllers, VPN)Experience administering a major productivity/email suite (Google Workspace or Microsoft 365) at an admin levelClear written communication, you’ll be documenting processes and writing for both technical and non-technical audiencesExperience with IT asset management tooling and structured inventory practicesSolid experience with a cloud-based identity provider and MDM solution (SSO, SCIM, device policies, zero-touch enrolment)Practical understanding of IT security concepts: endpoint protection, patching, access control, least privilege5+ years of experience in a system administration, IT infrastructure, or workplace IT roleFamiliarity with compliance frameworks such as SOC 2 or ISO 27001, or willingness to learn and own related processesPrior experience in a startup or scale-up environmentExposure to compliance audits (SOC 2 Type II, ISO 27001 certification cycles)Scripting ability (Bash, Python, or similar) for automation of routine admin tasks