IT Administrator (m/w/d)

Masterplan com GmbH; Deutschland; Hybrid; EUR 50.000 - 70.000; Vollzeit

Zusammenfassung

A tech company in Germany is looking for an IT Administrator to manage the entire Workforce IT environment, ensuring that staff can work efficiently with secure and reliable tools. Responsibilities include overseeing the lifecycle of IT assets, managing security policies, and providing IT support. The ideal candidate will have over 3 years of experience in IT administration, strong device management skills, and familiarity with SaaS platforms. The role offers a modern hybrid work environment and supports a career path within a collaborative culture.

Leistungen

30 vacation days

Flexible working hours

Regular team events

Modern hybrid setup

Top-notch equipment

Central Berlin office

Qualifikationen

• 3+ years of experience in IT administration or IT operations.
• Strong knowledge in macOS and Windows device management.
• Experience with SaaS platforms like Google Workspace or Microsoft 365.

Aufgaben

• Oversee lifecycle of corporate assets from planning to procurement.
• Manage configurations and security policies using MDM tools.
• Administer digital identities across corporate SaaS platforms.
• Design and implement user onboarding automation.
• Maintain office LAN/WLAN infrastructure for reliable connectivity.
• Perform patch and vulnerability management.
• Manage Endpoint Detection and Response (EDR) solutions.
• Collaborate on Information Security Management System (ISMS).
• Provide IT support ensuring smooth operations.

Kenntnisse

IT administration experience

macOS and Windows management

Google Workspace or Microsoft 365

MDM and IAM tools

Network infrastructure knowledge

Understanding of authentication protocols

Basic IT security practices

Familiarity with compliance frameworks

Service-oriented mindset

Fluency in English and good German skills

Jobbeschreibung

👣 You are here. Welcome to the Future 🤝

At Masterplan, our mission is to make corporate learning engaging and impactful. You will manage the entire Workforce IT environment for Masterplan's employees, ensuring every Masterplaner can work smoothly, securely, and with the best tools. You’ll handle day-to-day IT operations, device management, SaaS administration, network management, and InfoSec, while always seeking ways to improve how we work and to become more efficient.

🏆 Your impact here:

• Oversee the entire lifecycle of corporate assets (macOS/Windows devices, peripherals, SaaS applications), from strategic planning and IT procurement through maintenance, deployment, to secure decommissioning.

• Manage and enforce configurations, security policies, and application deployment using our Mobile Device Management (MDM) tools (Iru/Intune).

• Administer digital identities, accounts, and permissions across all corporate SaaS platforms (e.g., Google Workspace, Microsoft 365, etc.).

• Design and implement automation for efficient and secure user onboarding and offboarding.

• Administer and maintain our office LAN/WLAN infrastructure, monitoring network performance to ensure reliable high-speed connectivity.

• Maintain a robust security posture by performing patch and vulnerability management across the entire device fleet.

• Actively manage the Endpoint Detection and Response (EDR) solution, including monitoring security events and responding to incidents.

• Collaborate with the Information Security team to continuously improve our ISMS and successfully pass audits.

• Deliver responsive and friendly IT support for our team, ensuring smooth daily operations.

Qualifications

• 3 + years of experience in IT administration, or IT operations

• Strong knowledge macOS and Windows device management

• Experience with Google Workspace or Microsoft 365

• Experience with MDM and IAM tools, e.g. Iru (Kandji), Intune, Entra ID, Okta, …

• Working knowledge of network infrastructure, including configuration and maintenance of office LAN/WLAN, switches, and access points.

• Good understanding of modern authentication and authorisation methods and best practices. Familiarity with key protocols used in a cloud environment, such as OAuth 2.0, SAML, and OIDC, and their application in SaaS administration.

• Basic understanding of IT security practices, including secure access and data handling, configuration management, and endpoint protection principles.

• Familiarity with ISO 27001, GDPR, or similar compliance frameworks

• Service-oriented mindset and clear communication skills

• You are fluent in English and have good German skills (B2 or higher)

Nice-to-haves

• Experience automating IT workflows using scripting languages (e.g. Bash, PowerShell, Python) or low-code solutions like Zapier or Make.

• Hands‑on experience with modern cybersecurity technologies and practices, including Endpoint Detection and Response and vulnerability management processes.

• Experience in a scale‑up or fast‑moving tech environment

🤩 Why You’ll love working at Masterplan?

Here, at Masterplan, you’ll have a career path, not just a job. You’ll find friends here, not just colleagues. And you’ll work on a mission that is truly changing the Future – not just paying the bills.

• ✔️ You’ll play a key role in shaping how our team works and collaborates every day
• ✔️ A modern hybrid setup with flexibility, trust, and top‑notch equipment 🏡
• ✔️ An open, no‑politics culture where ideas matter more than titles 🙌
• ✔️ 30 vacation days and flexible working hours for a real work‑life balance 🏖
• ✔️ Regular team events, company trips, and legendary office parties 🎉
• ✔️ A stunning Berlin office - right at Hackescher Markt in the heart of the city 🏢
• ✔️ Recognized as a Top Company by Kununu in 2022, 2023 & 2024 ⭐

Join Masterplan and help us make both learning and working smarter. 💡