International Affairs Coordinator (m/f/d)

Gisma; Potsdam; Vor Ort; EUR 42.000 - 64.000; Vollzeit

Zusammenfassung

Gisma University of Applied Sciences in Potsdam seeks an International Affairs Coordinator to support international students, coordinate immigration workflows, and liaise with authorities and external partners. The role involves guiding students from pre-arrival to post-graduation, ensuring compliance, and coordinating mobility programs.

The ideal candidate has a degree in international relations or a related field, plus experience with international student services and German immigration

Qualifikationen

• Bachelor’s or Master’s degree required in a related field.
• Experience in international student support or higher education services is highly desirable.
• Strong understanding of German immigration procedures and administrative processes.
• Experience working with international students and external stakeholders.
• Excellent organizational, communication, and problem-solving abilities.

Aufgaben

• Provide guidance and support to international students regarding German bureaucratic and immigration processes.
• Coordinate visa and residence permit-related processes from pre-arrival to post-study pathways.
• Act as a key contact between students, university, legal partners, and authorities.
• Ensure compliance with immigration regulations and institutional policies.
• Support mobility programs like Erasmus+, PROMOS, and DAAD, and organize orientation activities.
• Collaborate with admissions, academic departments, and career services to support students.

Kenntnisse

German immigration processes

English proficiency

Organizational skills

Communication skills

Intercultural collaboration

Independent working

Ausbildung

Bachelor’s or Master’s degree in International Relations or related field

Jobbeschreibung

International Affairs Coordinator (m/f/d)

Potsdam, Berlin

Full-time

Fixed-term

Your Responsibilities

Your Role
You will support the International Affairs function as a central point of contact for international students, coordinating key processes related to immigration, mobility, and international student services. In this role, you will provide direct student guidance, coordinate administrative workflows, and ensure a smooth, compliant, and student-centered experience throughout the student lifecycle — from pre-arrival to post-graduation.
You will work closely with internal departments, external legal partners (e.g., SERS), and local immigration authorities in Berlin and Potsdam to support students with accurate information, timely communication, and effective coordination of international affairs processes.
Key Responsibilities

International Student Advisory & Support

• Provide guidance and support to international students regarding German bureaucratic and immigration-related processes (e.g., residence permits, city registration, job-seeking visas)
• Support students throughout their arrival and settlement process in Germany
• Deliver pre-arrival guidance, information sessions, workshops, and individual student consultations
• Ensure students receive clear, structured, and timely information throughout their journey
• Assist students in understanding administrative requirements and available support services

Immigration Process Coordination

• Coordinate visa and residence permit-related processes from pre-arrival preparation through post-study pathways
• Support students with documentation preparation, submission processes, and follow-ups
• Act as a key contact person between students, the university, external legal partners (e.g., SERS), and relevant authorities
• Monitor ongoing cases, identify potential delays, and support timely resolution
• Maintain accurate records and documentation related to student immigration cases
• Escalate complex cases to relevant internal or external stakeholders when required

Collaboration with Authorities & External Partners

• Support communication and coordination with local immigration authorities in Berlin and Potsdam
• Assist students in preparing documentation and appointments with authorities
• Coordinate information exchange between students, university teams, legal partners, and external stakeholders
• Support case clarification and follow-up activities with external partners

Compliance & Process Support

• Ensure international student services are delivered in line with German immigration regulations and institutional policies
• Maintain up-to-date knowledge of relevant administrative procedures and regulatory requirements
• Translate complex requirements into practical guidance for students and colleagues
• Support the continuous improvement of international affairs processes and workflows
• Contribute to maintaining accurate reporting and documentation standards

Mobility Programs & International Affairs

• Support the administration of mobility programs and funding opportunities such as Erasmus+, PROMOS, and DAAD
• Coordinate student mobility processes, including applications, documentation, and communication
• Support the organization of international orientation programs, workshops, and events
• Assist with the coordination of short-term mobility formats such as summer and winter schools
• Contribute to international partnership activities and academic collaboration initiatives

Internal Collaboration & Operations

• Work closely with admissions, academic departments, career services, and administrative teams to support international students
• Collaborate with International Affairs colleagues across campus locations
• Support daily operations and ongoing projects within the International Affairs function
• Assist with tracking and reporting key metrics related to student mobility and immigration processes
• Contribute to creating a positive, efficient, and student-focused international experience

Your profile

• Bachelor’s or Master’s degree in International Relations, Higher Education Administration, Law, Business Administration, or a related field
• Previous experience in international student support, immigration services, student services, or higher education administration
• Good understanding of German immigration processes and administrative procedures
• Experience working with international students and/or external stakeholders is highly desirable
• Strong organizational skills with the ability to manage multiple cases and priorities simultaneously
• Excellent communication and interpersonal skills with a service-oriented mindset
• Ability to work independently while collaborating effectively within a multicultural environment
• Proactive, structured, and solution-oriented approach to problem-solving
• German: C1 level (required)
• English: C1 level (required)

Why us?

• The opportunity to work with a great team in a dynamic and international culture
• The opportunity to play a leading role in launching new campus-wide initiatives and academic events as part of our strategic growth
• The opportunity to develop and implement new ideas and concepts that will contribute to the development and reputation of the institution.
• Continuous support for your personal and professional development.
• As a rapidly growing institution, the University values the contributions of its faculty and recognises that sustained engagement, performance, and scholarly activity are integral to advancing the institution’s strategic objectives and shaping its future academic direction

• The opportunity to work with a great team in a dynamic and international culture
• The opportunity to play a leading role in launching new campus-wide initiatives and academic events as part of our strategic growth
• The opportunity to develop and implement new ideas and concepts that will contribute to the development and reputation of the institution.
• Continuous support for your personal and professional development.
• As a rapidly growing institution, the University values the contributions of its faculty and recognises that sustained engagement, performance, and scholarly activity are integral to advancing the institution’s strategic objectives and shaping its future academic direction

Then we look forward to hearing from you.

As an employer, we are committed to equal opportunity and support for minorities. We do not discriminate based on ethnic origin, skin colour, religion, sexual orientation, gender identity, national origin, disability or legally protected status

About us

Gisma University of Applied Sciences, first established in 1999 as Gisma Business School, is a leading university of applied sciences for innovative and creative international business, technology, and engineering innovation. Our Global MBA program has been recognized for its excellence through the highly acclaimed AMBA accreditation, reinforcing our reputation in the industry. Recently, we have expanded our programme portfolio into the fields of Computer Science, Software Engineering, Data Science, and Artificial Intelligence. Our unique teaching approach combines practical experience in these fields with the development of analytical skills and an understanding of contemporary theories through personalized, hands-on, and interactive learning. Gisma is part of Global University Systems (GUS), an international education business, which is represented by over 87,000 students in nearly 60 locations across the globe, providing students with opportunities for global exposure and a unique learning experience.