Inside Sales Employee (m/w/d) - Hamburg (DE)

Unisgroup; Hamburg; Vor Ort; EUR 36.000 - 45.000; Vollzeit

Zusammenfassung

An international company in Hamburg seeks a customer service representative to serve as the primary contact for internal customers. The role involves managing orders, maintaining customer data, and collaborating with other departments. The ideal candidate has completed commercial training, is fluent in German and English, and possesses strong communication skills. Flexible working hours and career opportunities are offered.

Leistungen

Flexible working hours

Comprehensive training

Creative freedom

Long-term career opportunities

Qualifikationen

• Experience in a technical or industrial environment is preferred.
• Fluency in German and English is required; Dutch is a plus.

Aufgaben

• Serve as the primary point of contact for customers.
• Manage orders and support the sales cycle.
• Maintain accurate customer data in the CRM.
• Collaborate with internal departments to deliver solutions.
• Build and maintain long-term customer relationships.

Kenntnisse

Customer engagement

Communication skills

Technical knowledge

Self-motivation

Ausbildung

Completed commercial training

Jobbeschreibung

Your responsibilities

• Serve as the primary point of contact for our internal customers, providing expert guidance on our products and services.

• Prepare quotations, manage orders, and support the entire sales cycle from inquiry to completion.

• Maintain accurate and up-to-date customer data within our CRM system, ensuring a well-structured database with relevant information.

• Collaborate closely with internal departments such as Technical Support, Expedition and Outside Sales to deliver optimal solutions for our customers.

• With your commitment you will activate customer loyalty. You will make a significant contribution to building and maintaining long-term customer relationships.

What we offer

• Flexible working hours.

• A diverse role in an international company with a wide range of services.

• Creative freedom and personal responsibility in a collegial and supportive team.

• Comprehensive training in our products and processes.

• Long-term career opportunities in a stable and growing market environment.

• A modern workplace with flat hierarchies and direct communication channels.

Your profile

• Completed commercial training, preferably with experience in a technical or industrial environment.

• Career changers with a high level of self-motivation and a passion for customer service.

• Enjoy engaging with customers contact and possess a strong ability to understand and anticipate their needs.

• Characterized by strong excellent communication skills, team-oriented mindset, and a solution-driven approach.

• Fluent in German and English; Dutch language skills are an advantage.

• A proactive, hands-on attitude and commitment to contributing effectively within a team.