Infrastructure System Administrator - Tier 3 (Citrix / VDI / NetScaler)

Peraton; Stuttgart; Hybrid; EUR 70.000 - 100.000; Vollzeit

Zusammenfassung

Peraton is seeking an Infrastructure System Administrator - Tier 3 (Citrix/VDI/NetScaler) to join our Stuttgart, Germany team. The role focuses on Enterprise CVAD environments, Citrix ADC/NetScaler, and end-user device management across secure networks.

The ideal candidate will have 6 years in IT infrastructure with Citrix VDI/NetScaler expertise, ITIL proficiency, and relevant security clearances. The position requires collaboration across on-site and off-site team members and adherence to

Qualifikationen

• HS diploma and 6 years IT infrastructure experience, 3–5 years in Citrix VDI and NetScaler administration.
• Strong working knowledge of ITIL incident, problem and change management.
• Citrix CCP-V or CCP-AppDelivery certification preferred, or equivalent enterprise experience.
• Active Secret or TS/SCI clearance required.
• US citizenship required for security clearance positions.
• DoD 8570/8140 IAT II compliance at minimum.
• CompTIA Security+ CE or (ISC)² SSCP certifications commonly held.
• CE: CCP-V or Windows Server certification as proof of proficiency.

Aufgaben

• Design, deploy, and maintain high-availability CVAD environments.
• Configure Citrix ADC/NetScaler appliances, gateways, and load balancing.
• Manage WMS endpoint tasks with Dell Wyse software.
• Handle image and profile management using MCS/PVS; FSLogix profiles.
• Provide Tier 3 escalation support and RCA for incidents.
• Perform platform upgrades, patches, and firmware updates.
• Write PowerShell automation scripts and draft SOPs/runbooks.

Kenntnisse

ITIL processes

Team collaboration

Security-minded

Ausbildung

HS diploma

CCP-V / CCP-AppDelivery certification

Security clearance (Secret/TS/SCI)

IAT II / DoD 8570/8140 compliance

CompTIA Security+ CE

(ISC)² SSCP

CE Certification (Citrix CCP-V / Windows Server)

Tools

CVAD

Citrix ADC/NetScaler

MCS / PVS

FSLogix

Dell Wyse (WMS)

PowerShell

Windows Server / Active Directory

Hypervisor (VMware vSphere/ESXi or Hyper-V)

Jobbeschreibung

What you will need:

• HS diploma and 6 years of dedicated IT infrastructure experience with at least 3–5 years specializing in Citrix VDI and NetScaler administration
• Methodologies: Strong working knowledge of ITIL processes (Incident, Problem, and Change Management)
• Certifications: Citrix Certified Professional (CCP-V / CCP-AppDelivery) or equivalent enterprise experience preferredWork well as part of a team including some members at off site location
• Security Clearance: Must possess and maintain an active Secret or Top Secret (TS/SCI) clearance, depending on the network's classification
• U.S. Citizenship: Required for all positions requiring a security clearance
• DoD 8570/8140 Compliance: Candidates must meet Information Assurance Technical (IAT) Level II requirements at a minimum
• Baseline Certification: Common certifications include CompTIA Security+ CE or (ISC)² SSCP
• Computing Environment (CE) Certification: Proof of proficiency in the specific technology, such as Citrix Certified Professional - Virtualization (CCP-V) or a relevant Microsoft Windows Server certification
• TESA approval required

Peraton is seeking a Infrastructure System Administrator - Tier 3 (Citrix / VDI / NetScaler) to work in Stuttgart, Germany.

What you will do:

Level: Tier 3 (L3 Support, Engineering, and Operations) Core Focus: Enterprise Virtual Desktop Infrastructure (VDI), Citrix Virtual Apps and Desktops (CVAD), and Citrix ADC/NetScaler architecture. Key Responsibilities:

• Environment Management: Design, deploy, and maintain high-availability CVAD environments, Machine Catalogs, Delivery Groups, and StoreFront
• NetScaler / ADC Operations: Configure, manage, and troubleshoot Citrix ADC/NetScaler appliances, gateway settings, load balancing, and secure remote access authentication
• WMS- Endpoint management using Dell Wyse software
• Image & Profile Management: Build, update, and troubleshoot Golden Images/Master Images via MCS (Machine Creation Services) or PVS (Provisioning Services); manage user profiles using FSLogix
• Tier 3 Support & Troubleshooting: Serve as the final escalation point for L2/L3 incidents, perform root cause analysis (RCA), and resolve deep connectivity, latency, or VDA registration issues
• Maintenance & Upgrades: Execute platform upgrades, security patching, and firmware updates across Delivery Controllers, StoreFront, and NetScalers
• Automation & Documentation: Write and maintain PowerShell scripts for task automation; author standard operating procedures (SOPs) and runbooks

Technical Stack:

• Citrix Virtual Apps & Desktops (CVAD), Studio, Director, StoreFront.
• Citrix ADC / NetScaler (Gateway, Load Balancing, Content Switching)
• Microsoft Windows Server, Active Directory, Group Policies, and FSLogix
• Hypervisor knowledge (VMware vSphere/ESXi or Microsoft Hyper-V)
• Automation via PowerShell