Sales Manager (m/w/d)

SumUp; Berlin; Vor Ort; EUR 45.000 - 70.000; Vollzeit

Benefits dieser Stelle

Competitive base salary

Unlimited commissions

28 days paid leave

Free weekly breakfast

Subsidised lunches

BVG company-ticket

Navit app access

Bike leasing

Urban Sports Club membership

Corporate pension scheme

Zusammenfassung

SumUp is hiring an Inbound Sales Executive in Berlin to turn warm inbound leads into active merchants. You will consult with business owners, manage inquiries across phone, email and chat, and tailor SumUp solutions to each merchant.

You will own your pipeline in a fast-paced environment and strive to meet monthly targets. Fluency in German and good English for internal communication are required, with a strong customer-centric mindset in a fintech-driven company.

Qualifikationen

• Experience in sales or a customer-facing role is required.
• Inbound or inside sales experience is a big plus.
• Ability to build rapport quickly with customers.
• Result-driven with the ability to own numbers and hit targets.

Aufgaben

• Handle warm inbound leads and convert them into SumUp merchants, consultative approach.
• Manage high volume inquiries via phone, email, and chat without losing track.
• Match merchants with SumUp solutions based on their business needs.
• Maintain clean CRM records and own your sales pipeline.
• Hit and beat monthly targets consistently.
• Smoothly hand off new merchants to onboarding and customer success.
• Share market feedback to help the team sharpen its approach.

Kenntnisse

Sales experience

Customer-facing

Inbound/Inside sales

Networking/rapport-building

Jobbeschreibung

Inbound Sales Executive

EU GTM | Berlin, Germany

About The Team

Small businesses are the backbone of the economy, and SumUp is their financial partner. As our Sales Manager in Berlin, you'll be on the front line: turning warm leads into merchants who actually love what we do. The team moves fast, celebrates wins, and holds each other accountable. No fluff, just results. If you're hungry to grow and want your work to actually matter — keep reading.

What you'll do

• Pick up warm inbound leads and convert them into active SumUp merchants — consultative, not pushy
• Handle a high volume of enquiries across phone, email, and chat without dropping the ball
• Get to know each prospect's business and match them with the right SumUp solution
• Own your pipeline with clean CRM records
• Hit (and beat) your monthly targets — consistently
• Hand off new merchants smoothly to onboarding and customer success so their first experience is great
• Share what you're hearing in the market to help the team sharpen its game

You’ll be great for this role if…

• You've got experience in sales or a customer-facing role — inbound or inside sales is a big plus
• You build rapport fast and people feel comfortable talking to you within minutes
• You're wired for results — you own your numbers and know how to hit them
• You can juggle multiple leads without losing focus or letting things fall through the cracks
• You thrive in fast-moving environments where no two days look the same
• You speak German fluently and have a solid level of English for internal comms

Why you should join SumUp

• Competitive base salary + uncapped commission — your earning potential grows with your success!
• Work with global impact — Join a fintech used by over 4 million businesses in 37 markets, from our Berlin office
• Commitment to Diversity and Inclusion — Be part of a workplace that values and promotes diversity, fostering an inclusive environment where everyone's perspectives are respected and embraced
• A dedicated annual L&D budget of €2,000 for attending conferences and/or advancing your career through further education
• 28 days paid leave plus public holidays
• Free weekly SumUp Breakfast on Mondays + subsidised lunches Tuesday–Thursday (just €5!)
• Mobility options — BVG Firmenticket, Navit app, or bike leasing — your commute, your choice
• Urban Sports Club membership (subsidised) + in-office gym
• Corporate Benefits — discount platform with 1,500+ brands, up to 60% off
• Futureben — discounts on sustainable goods (10–30%)
• SumUp Corporate Pension Scheme — 20% company match on your contributions
• Kita Cooperation — childcare support for SumUppers
• In-office drinks, fruit, games and social events — we know how to have fun
• Break4me — 1-month sabbatical after 3 years of service

About SumUp

Be empowered to do more that matters.

At SumUp, we're on a mission to empower small businesses across the globe by providing simple and affordable tools that allow them to thrive. Today, over 4 million businesses in 37 markets rely on SumUp as their financial partner to manage payments, finance, and customer relationships.

Our commitment to small businesses is reflected in our diverse team of over 3,000 SumUppers from over 90 nationalities, united by global collaboration and an innovative mindset. We foster inclusivity and a continuous learning culture, providing a safe space for personal and professional growth. Our differences make us unique and strong as we strive to create an environment where everyone belongs and feels supported, no matter how they identify.

SumUp is proud to be an Equal Employment Opportunity employer, actively seeking and embracing diversity in our workforce. We don't make hiring or employment decisions based on race, colour, religion or religious belief, ethnic or national origin, nationality, sex, gender, gender identity, sexual orientation, disability, age or any other basis protected by applicable laws or prohibited by company policy. Discover more about our culture and opportunities on our careers website, and follow our journey on LinkedIn, Instagram, and TikTok.

Keywords: Sales, Inbound Sales, Sales Executive, Account Executive, Inside Sales, Sales Representative, Sales Consultant, Customer Advisor, Kundenberater, Vertrieb, Vertriebsmitarbeiter, Inbound, Telesales, B2B Sales, SMB Sales, Fintech Sales, Berlin

Job Application Tip

We recognise that candidates feel they need to meet 100% of the job criteria in order to apply for a job. Please note that this is only a guide. If you don't tick every box, it's ok too because it means you have room to learn and develop your career at SumUp.