Immigration Consultant

Envoyglobalinc; Frankfurt; Vor Ort; EUR 42.000 - 64.000; Vollzeit

Zusammenfassung

Envoy Global is seeking an Immigration Consultant to join our growing team in Germany. This role supports international applicants through visa and immigration processes, reviewing documents and ensuring compliance with procedures and service standards.

The ideal candidate has a Bachelor's degree, fluent German and English, and strong communication and organizational skills. You will work with clients, colleagues, and stakeholders to deliver high-quality service while maintaining confidentiality.

Qualifikationen

• Bachelor’s degree or equivalent qualification required.
• Fluency in German and English, both written and spoken, essential.
• Experience in immigration or legal services preferred.
• Proficiency with Microsoft Office applications.
• Strong communication and interpersonal skills.

Aufgaben

• Communicate with international clients about immigration and visa matters.
• Guide clients through document collection and visa processes.
• Provide visa instructions and support throughout case lifecycle.
• Review client documents for completeness and accuracy.
• Maintain case information in internal databases.
• Support senior consultants with case management.
• Assist with templates, process documentation, and improvements.
• Respond to client inquiries by phone and email.

Kenntnisse

Fluency in German-English

Communication

Teamwork

Attention to detail

Customer service

Ausbildung

Bachelor’s degree

Tools

Microsoft Word

Microsoft Outlook

Microsoft PowerPoint

Jobbeschreibung

Envoy Global is a proven innovator in the global immigration space. Our mission combines our industry‑leading tech platform with holistic service to streamline, simplify and expedite the immigration process for employers and individuals.

We are seeking a highly motivated and detail‑oriented Immigration Consultant to join our growing team in Germany. This role is ideal for individuals who enjoy working with people from diverse cultural backgrounds, thrive in a collaborative environment, and are passionate about delivering exceptional client service.

As an Immigration Consultant, you will support international applicants throughout the visa and immigration process by providing guidance, reviewing documentation, and ensuring applications are prepared in accordance with established procedures and service standards. You will work closely with clients, colleagues, and stakeholders to deliver a seamless immigration experience while maintaining accuracy and compliance.

Responsibilities

• Communicate directly with international clients (assignees) regarding immigration and visa‑related matters.
• Guide clients through document collection requirements and visa application processes.
• Provide visa instructions and support throughout the case lifecycle.
• Review and assess client documentation for completeness, accuracy, and suitability.
• Maintain and update case information within internal databases and systems.
• Support Senior Immigration Consultants with case management activities.
• Assist with project‑based initiatives, including drafting templates, process documentation, and operational improvements.
• Provide support and coverage during periods of employee absence, including vacation and sick leave.
• Respond to client inquiries via phone and email in a timely and professional manner.
• Ensure compliance with established service standards, policies, and procedures.
• Perform general administrative tasks related to immigration case processing.

Qualifications

• Bachelor’s degree or equivalent qualification required.
• Previous experience in immigration, legal services preferred.
• Fluency in German and English, both written and spoken, is essential.
• Proficiency in Microsoft Office applications, including Word, Outlook, and PowerPoint.
• Strong affinity for technology and willingness to work with digital tools and systems.
• Excellent verbal and written communication skills.
• Strong interpersonal and relationship‑building abilities.
• Customer‑focused approach with a commitment to delivering high‑quality service.
• Ability to work effectively within a team‑oriented environment.
• Strong organizational skills with exceptional attention to detail.
• Reliable, proactive, and capable of managing multiple priorities.
• Ability to maintain professionalism and confidentiality while managing sensitive information.

Ready to help individuals and businesses navigate global mobility with confidence? Apply now and become part of our growing team.