HR Service Partner:in

ASML; Berlin; On-site; EUR 52,000 - 73,000; Full time

Benefits offered by this job

13th monthly salary

30 days vacation

Relocation support for you and family

Employee Share Purchase Plan (ESPP)

Flexible working hours

Childcare & vacation care

Job summary

ASML in Berlin Neukölln is seeking an HR Service Partner to manage end-to-end HR processes, advise managers, and support HR projects. You will ensure compliant administration along the employee lifecycle and work with cross-functional teams.

The role emphasizes service excellence, collaboration with Works Council, and continuous improvement of HR services. Fluent German and English, knowledge of German labor law, and experience with HR systems are required.

Qualifications

• Completed commercial vocational training or a degree in Human Resources, Business Administration, or a comparable qualification.
• Several years of professional experience in HR Services, HR Administration, or a comparable role covering the employee lifecycle.
• Knowledge of German employment law and practical experience applying legal and company requirements in an operational HR environment.
• Experience working with HR systems, service management or ticketing systems, and digital workflows.
• Fluent German and the ability to communicate effectively in an English-speaking work environment.

Responsibilities

• Manage administrative HR processes across the employee lifecycle in line with legal and company requirements.
• Advise employees and managers on HR administration and employment-related questions; coordinate solutions with HR teams.
• Prepare HR documents accurately and on time; manage changing priorities in a dynamic environment.
• Handle complex service requests and escalations; ensure transparent communication through resolution.
• Collaborate with HR team, business functions, Works Council, and stakeholders to provide reliable HR services.
• Monitor service quality and KPIs; analyze recurring requests and issues; implement actions.
• Contribute to HR projects and support standardization, digitization and continuous improvement of HR processes and services.

Skills

Proactive communication

Structured & reliable work

Sound judgment

Solution-oriented approach

Education

Commercial vocational training or relevant degree

Several years HR Services/Administration experience

Knowledge of German employment law

Experience with HR systems / ticketing & digital workflows

Fluent German; good English communication

Tools

HR systems

Service management / ticketing systems

Digital workflows

Job description

Introduction to the job

In the “Enabling Functions” sector, you may not come into direct contact with our products, but with your expertise you make a significant contribution to ensuring that our company runs smoothly. Only together with colleagues from these structured, high-performing, and supportive departments—such as Human Resources, Accounting, Controlling, IT, and Communications—are we able to grow beyond ourselves and achieve our goals as a company.

See German version below

Introduction to the job

In the “Enabling Functions” sector, you may not come into direct contact with our products, but with your expertise you make a significant contribution to ensuring that our company runs smoothly. Only together with colleagues from these structured, high-performing, and supportive departments—such as Human Resources, Accounting, Controlling, IT, and Communications—are we able to grow beyond ourselves and achieve our goals as a company.

Role and responsibilities

As an HR Service Partner, you will:

• manage administrative HR processes throughout the entire employee lifecycle, from hiring to departure, in line with legal and company requirements.
• advise employees and managers on HR administration and employment-related questions and proactively coordinate solutions with the relevant HR teams.
• prepare HR documents accurately and on time, while effectively managing changing priorities in a dynamic environment.
• handle complex service requests and escalations, involve the relevant stakeholders, and ensure transparent communication through resolution.
• collaborate closely with the HR team, business functions, Works Council and other key stakeholders to ensure reliable HR services.
• monitor service quality and operational performance, analyze recurring requests and process issues, and initiate appropriate actions.
• contribute to HR projects and support the standardization, digitalization, and continuous improvement of HR processes and services.

Education and experience

• Completed commercial vocational training or a degree in Human Resources, Business Administration, or a comparable qualification.
• Several years of professional experience in HR Services, HR Administration, or a comparable role covering the employee lifecycle.
• Knowledge of German employment law and practical experience applying legal and company requirements in an operational HR environment.
• Experience working with HR systems, service management or ticketing systems, and digital workflows.
• Fluent German and the ability to communicate effectively in an English-speaking work environment.

Skills

This role requires a service-oriented mindset, sound judgment, and the ability to resolve HR matters within established processes while collaborating with different stakeholders. To thrive in this role, you will need the following skills:

• Proactive and open communication when resolving complex matters with employees, managers, and HR colleagues.
• Work in a structured and reliable way, even with changing priorities.
• Sound judgment when existing guidelines do not fully address an individual situation.
• Solution-oriented approach to operational challenges and cross-functional coordination of practical solutions.

Other information

What we offer

• Job with bright future prospects at an innovation leader in the semiconductor industry in Berlin Neukölln
• Remuneration according to company collective agreement (with IG Metall) including 13th monthly salary and variable remuneration components
• Collective working time: 35 hours/week
• Flexible arrangement of your daily working hours (depending on the work area)
• 30 days of vacation
• Reimbursement of moving expenses for you and your family (starting from 100 km distance)
• Participation in the Employee Share Purchase Plan (ESPP)
• Specific advanced training and development opportunities
• Access to organized childcare and vacation care
• Comprehensive health and well-being programs
• Mobility benefits to support your commute: company transit pass, parking card, and bike purchase program

Diversity and inclusion

ASML is an Equal Opportunity Employer that values and respects the importance of a diverse and inclusive workforce. It is the policy of the company to recruit, hire, train and promote persons in all job titles without regard to race, color, religion, sex, age, national origin, veteran status, disability, sexual orientation, or gender identity. We recognize that diversity and inclusion is a driving force in the success of our company.

Dein Arbeitsumfeld

Im Sektor der „Enabling Functions“ kommst du vielleicht nicht direkt mit unseren Produkten in Kontakt, aber mit deinem Fachwissen trägst du maßgeblich dazu bei, dass unser Unternehmen reibungslos funktioniert. Nur mit den Kollegen und Kolleginnen aus diesen strukturierten, leistungsbereiten und unterstützenden Abteilungen wie dem Personal, der Buchhaltung, dem Controlling, der IT und der Kommunikation, ist es uns möglich über uns hinaus zu wachsen und unsere Ziele als Unternehmen zu erreichen.

Deine Aufgaben

• administrative HR-Prozesse entlang des gesamten Beschäftigungszyklus von der Einstellung bis zum Austritt umsetzen und dabei gesetzliche und betriebliche Vorgaben beachten.
• Mitarbeitende und Führungskräfte zu personaladministrativen und arbeitsrechtlichen Fragen beraten und Lösungen proaktiv mit den zuständigen HR-Bereichen koordinieren.
• HR-Dokumente sorgfältig und termingerecht erstellen und dabei auch bei wechselnden Anforderungen Prioritäten setzen und den Überblick behalten.
• komplexe Serviceanfragen und Eskalationen bearbeiten, relevante Stakeholder einbinden und bis zum Abschluss transparent kommunizieren.
• eng mit dem HR-Team, den Fachbereichen, dem Betriebsrat und weiteren Schnittstellen zusammenarbeiten und einen verlässlichen HR-Service sicherstellen.
• Servicequalität und operative Kennzahlen überwachen, wiederkehrende Anfragen und Prozessprobleme analysieren und geeignete Maßnahmen einleiten.
• an HR-Projekten mitarbeiten und die Standardisierung, Digitalisierung sowie kontinuierliche Verbesserung von HR-Prozessen und Services unterstützen.

Deine Qualifikation

• Abgeschlossene kaufmännische Ausbildung oder Studium im Bereich Personal, Betriebswirtschaft oder eine vergleichbare Qualifikation.
• Mehrjährige Berufserfahrung in HR Services, der Personaladministration oder einer vergleichbaren Funktion entlang des Beschäftigungszyklus.
• Kenntnisse im deutschen Arbeitsrecht sowie Erfahrung in der Anwendung gesetzlicher und betrieblicher Vorgaben im operativen HR-Umfeld.
• Erfahrung im Umgang mit HR-Systemen, Service-Management- oder Ticketsystemen und digitalen Arbeitsabläufen.
• Fließende Deutschkenntnisse und die Fähigkeit, sich auch in einem englischsprachigen Arbeitsumfeld gut zu verständigen.

Deine Kompetenzen

• Proaktive und offene Kommunikation bei der Klärung komplexer Anliegen mit Mitarbeitenden, Führungskräften und HR-Kolleg:innen.
• Strukturiert und zuverlässig arbeiten, auch bei wechselnden Prioritäten.
• Sicheres Urteilsvermögen, wenn bestehende Vorgaben eine individuelle Situation nicht vollständig abdecken.
• Lösungsorientiertes Vorgehen bei operativen Problemen und in der bereichsübergreifenden Abstimmung praktikabler Lösungen.

Other information

Das bieten wir dir

• zukunftssicherer Arbeitsplatz bei einem Innovationsführer der Halbleiterindustrie in Berlin Neukölln
• Vergütung gemäß Haustarifvertrag mit der IG Metall inkl. 13. Monatsgehalt sowie variablen Vergütungsbestandteilen
• Tarifarbeitszeit: 35 Stunden/Woche
• Flexible Gestaltung deiner täglichen Arbeitszeit (abhängig vom Arbeitsbereich)
• 30 Tage Urlaub
• Erstattung von Umzugskosten für dich und deine Familie (ab 100 km Entfernung)
• Teilnahme am Aktienkaufprogramm für Mitarbeitende
• individuelle Weiterbildungs- und Entwicklungsmöglichkeiten
• Zugang zu organisierter Kinder- und Ferienbetreuung
• Umfangreiche Gesundheits- und Well-being-Angebote
• Mobilitätsbenefits für deinen Arbeitsweg: Firmenticket, Parkkarte, Fahrradkauf

Inclusion and diversity

ASML is an Equal Opportunity Employer that values and respects the importance of a diverse and inclusive workforce. It is the policy of the company to recruit, hire, train and promote persons in all job titles without regard to race, color, religion, sex, age, national origin, veteran status, disability, sexual orientation, or gender identity. We recognize that inclusion and diversity is a driving force in the success of our company.

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