HR Experience Specialist | Germany (On-site)

Deel; Berlin; On-site; EUR 54,000 - 81,000; Full time

Benefits offered by this job

Stock grant opportunities

Flexible office membership (IWG)

Additional country-based perks

Job summary

Deel is seeking an HR Operations Specialist to ensure compliant, high-quality HR services for Employees of Record in Germany. You will manage onboarding, offboarding, leave processing, and HR documentation while serving as the country SME for EORs and clients.

The role emphasizes cross-functional collaboration, knowledge maintenance, and process improvements within a fast-paced, global SaaS environment. You will work onsite in Berlin-Mitte, interact with payroll and compliance stakeholders, and

Qualifications

• 3-5 years of experience as HR Specialist or similar roles managing full employee lifecycle in fast-paced environments
• Fluency in English and German (written and spoken)
• Based in Berlin-Mitte with five days onsite at our local office
• HR qualifications or certifications are a valuable asset
• Experience in international HR (EMEA and beyond) is a plus
• Strong communication and customer orientation
• Experience in startups is valued
• Analytical skills to address complex HR issues
• Data-driven mindset to improve response times and employee experience
• Experience with HR tools like JIRA, Zendesk, Slack, Claude or Gemini is a plus

Responsibilities

• Ensure compliant and high-quality HR operations for Employees of Record (EORs) within the country
• Manage onboarding and offboarding, leave requests, and HR documents
• Audit and maintain HR knowledge with stakeholders
• Provide HR support to EORs and clients across channels
• Handle standard onboarding/offboarding workflows for EORs
• Collaborate on mass onboarding/offboarding projects
• Maintain HR operation quality across assigned countries
• Handle daily document logistics in the Berlin office
• Collaborate on document logistics, safety audits, HR records
• Handle queries from unemployment offices and insurance providers

Skills

Fluent English

Fluent German

Excellent communication

Education

HR qualifications or certifications

Tools

JIRA

Zendesk

Slack

Claude

Gemini

Job description

Who we are is what we do.

Deel is the all-in-one payroll and HR platform for global teams. Our vision is to unlock global opportunity for every person, team, and business. Built for the way the world works today, Deel combines HRIS, payroll, compliance, benefits, performance, and equipment management into one seamless platform. With AI-powered tools and a fully owned payroll infrastructure, Deel supports every worker type in 150+ countries—helping businesses scale smarter, faster, and more compliantly.

Among the largest globally distributed companies in the world, our team of 7,000 spans more than 100 countries, speaks 74 languages, and brings a connected and dynamic culture that drives continuous learning and innovation for our customers.

Why should you be part of our success story?

As the fastest-growing Software as a Service (SaaS) company in history, Deel is transforming how global talent connects with world‑class companies – breaking down borders that have traditionally limited both hiring and career opportunities. We're not just building software; we're creating the infrastructure for the future of work, enabling a more diverse and inclusive global economy. In 2024 alone, we paid $11.2 billion to workers in nearly 100 currencies and provided healthcare and benefits to workers in 109 countries—ensuring people get paid and protected, no matter where they are.

Our momentum is reflected in our achievements and customer satisfaction: CNBC Disruptor 50, Forbes Cloud 100, Deloitte Fast 500, and repeated recognition on Y Combinator's top companies list – all while maintaining a 4.83 average rating from 15,000 reviews across G2, Trustpilot, Captera, Apple and Google.

Your experience at Deel will be a career accelerator. At the forefront of the global work revolution, you'll tackle complex challenges that impact millions of people's working lives. With our momentum—backed by a $17.3 billion valuation and $1 B in Annual Recurring Revenue (ARR) in just over five years—you'll drive meaningful impact while building expertise that makes you a sought‑after leader in the transformation of global work.

Summary

This role ensures compliant and high‑quality HR operations within the assigned country, managing onboarding and offboarding, leave requests, and administrative processes for Employees of Record (EORs) in line with local laws and operational guidelines. It also serves as the country subject matter expert, supporting EORs and clients, maintaining HR knowledge, and contributing to HR projects including mass onboarding and offboarding initiatives.

Responsibilities

• Ensuring and maintaining compliance and HR operations in their assigned country in accordance with relevant employment laws and regulations and operational rules and RACI.

• Managing leave requests and processing administrative tasks for Employee of Records (EORs), such as applications, HR letters, and enrollments.

• Auditing, maintaining, and updating internal and external HR‑related knowledge in collaboration with stakeholders.

• Providing support to EORs and clients for HR‑related questions or concerns through all available communication channels.

• Managing standard onboarding and offboarding processes for EORs.

• Collaborating on HR project management, specifically for mass onboarding and offboarding initiatives.

• Responsible for ensuring the quality of the HR operations in the assigned countries.

• Process and manage daily administrative workflows in the Berlin office including document preparation and distribution.

• Collaborate with our office manager on document logistics, safety audits, HR record keeping.

• Responsible to handle queries from the unemployment office and insurance companies.

Qualifications

• Minimum of 3-5 years of experience as an HR Specialist or similar roles managing the full employee lifecycle (onboarding to termination) in a fast‑paced environment, and supporting a high volume of employees.

• Fluency in English and German (written and spoken).

• Based in Berlin‑Mitte with five days a week onsite presence at our local office.

• HR qualifications or certifications are a valuable asset.

• International HR experience in the EMEA region and beyond is a competitive advantage.

• Excellent communication skills and strong customer orientation.

• Experience working in start‑up environments is highly valued.

• Strong analytical skills: identify, scope and resolve complex and sensitive HR issues.

• Data driven: you challenge the status quo and strive to improve response times and employee experience.

• Experience using JIRA, Zendesk, Slack, Claude, Gemini or other tools is a plus.

• Comfortable working in a fast‑paced, dynamic environment and managing changing priorities.

Total Rewards

Our workforce deserves fair and competitive pay that meets them where they are. With scalable benefits, rewards, and perks, our total rewards programs reflect our commitment to inclusivity and access for all.

• Our salary range reflects gross base salary. For commercial roles with commission eligibility, this figure represents On‑Target Earnings (OTE), inclusive of base salary and target commission.

• Salary ranges are quoted in USD as a consistent global reference. Your offer will be localized to your country's currency using a market‑aligned conversion.

• Final pay is based on objective, job‑related criteria including experience, skills, and location.

• We don't ask about salary history. Offers are based on the role and what you bring to it.

Some things you'll enjoy

• Stock grant opportunities dependent on your role, employment status and location

• Additional perks and benefits based on your employment status and country

• Optional flexible working office membership, with IWG

At Deel, we're an equal‑opportunity employer that values diversity and positively encourage applications from suitably qualified and eligible candidates regardless of race, religion, sex, national origin, gender, sexual orientation, age, marital status, veteran status, disability status, pregnancy or maternity or other applicable legally protected characteristics.

Unless otherwise agreed, we will communicate with job applicants using Deel‑specific emails, which include @deel.com and other acquired company emails like @payspace.com and @paygroup.com. You can view the most up‑to‑date job listings at Deel by visiting our careers page.

Deel welcomes persons with disabilities to apply to any of our open roles. We will provide application and/or interview accommodations on request throughout the recruitment, selection and assessment process for applicants with disabilities or other needs.

As part of our hiring process, we primarily rely on interviews and role‑related assessments. In limited cases, we may also consider informal background information relevant to the role, in line with our privacy and fairness obligations.

This application process may utilise Automated Employment Decision Tools (AEDT) and AI systems to assist in evaluating candidates based on experience level, technical skills and qualifications. This processing is conducted in compliance with applicable Data Protection, AI Governance and Labour Laws. We ensure human oversight is maintained in all final hiring decisions. Your personal data is not used to train AI models. For more information on how we process your personal data, please see our Recruitment Privacy Policy.

• For NYC Residents: In accordance with NYC Local Law 144, an independent bias audit has been conducted on AEDT