Hollister Co. Key Lead (mwd), Riem Arcaden

Abercrombie and Fitch Co.; München; Vor Ort; EUR 80.000 - 100.000; Teilzeit

Zusammenfassung

A leading fashion retailer in Munich is seeking a Key Lead to ensure a high-quality in-store experience. You will act as a Floor Supervisor, providing guidance and coaching to ensure effective store operations and achieving daily sales goals. Applicants should have at least 1 year of retail experience and CEFR B2 fluency in English and German. This role offers opportunities for career advancement, flexible scheduling, and a quarterly sales incentive bonus.

Leistungen

Quarterly Sales Incentive Bonus

Paid time off

Merchandise Discount

Employee Assistance Program

Flexible Schedule

Opportunities for Career Advancement

Training and Development

Qualifikationen

• At least 1 year of retail experience preferred.
• CEFR B2 fluency in English and German required.
• Not required: supervisory or managerial experience.

Aufgaben

• Ensure quality in-store customer experience.
• Provide guidance and coaching to team members.
• Support store operations and drive daily sales performance.

Kenntnisse

Customer Focus

Communication

Interpersonal Interaction

Adaptability / Flexibility & Stress Tolerance

Multi‑Tasking

Ausbildung

High School Diploma / GED

Jobbeschreibung

Key Lead Overview

The Key Lead is responsible for ensuring all customers receive a quality in‑store experience. Acting as the Floor Supervisor, the Key Lead provides guidance and coaching to Brand Reps and Stock Associates, ensuring store operations run effectively and driving performance on the floor through customer experience and team achievement of daily sales.

What You’ll Do

• Opening and closing routine
• Product Knowledge & Brand Awareness
• Business Understanding
• Proactive Thinking
• Attention to Detail
• Register / Point of Sales use
• Asset Protection
• Visual Displays
• System Skills

Schedule & Availability

Schedule will vary weekly but you should expect to work at least 25 hours per week. Required availability on Saturdays and Sundays as well as certain holidays. During peak timeframes hours may increase to support the needs of the business.

Qualifications

• Education: High School Diploma / GED (preferred)
• Retail Experience: At least 1 year preferred
• Supervisor / Managerial Experience: Not required
• Language: CEFR B2 Fluency in English & German required
• Customer Focus
• Communication
• Interpersonal Interaction
• Fashion Trend Knowledge
• Outgoing
• Assertiveness
• Adaptability / Flexibility & Stress Tolerance
• Poise & Ambition
• Multi‑Tasking
• Applied Learning
• Work Ethic
• Omni Channel Services

Benefits & Compensation

• Quarterly Sales Incentive Bonus
• Paid time off which can increase with position and seniority
• Merchandise Discount
• Employee Assistance Program; access to free psychological and behavioral health counseling
• Flexible Schedule
• Opportunities for Career Advancement
• Training and Development

Abercrombie & Fitch Co. is an Equal Opportunity employer.