Head of Workplace Operations (m/f/d) New Munich, Bavaria, Germany

Agile Robots SE; München; On-site; EUR 90,000 - 130,000; Full time

Benefits offered by this job

Corporate Benefits

Job summary

Agile Robots SE in Munich, Germany, seeks a Head of Workplace Operations to own the on-site experience from reception to facilities across multiple sites.

You will lead two teams—Front Desk & Hospitality and Facility Management—and work with Real Estate Expansion and People & Talent to ensure consistent standards group-wide.

The role requires 3+ years of team leadership, 7+ years in facilities, English and German proficiency, and willingness to travel within southern Bavaria.

Qualifications

• Min. 3 years leading Team Leads or managers (not ICs).
• Min. 7 years facility and office management experience.
• Experience rolling out multi-site governance across entities.
• Willingness to travel to other sites; driver’s license.
• Hands-on, service-oriented mindset with structured execution.
• Fluent in English and German.

Responsibilities

• Lead the Front Desk & Hospitality and Facility Management teams.
• Set standards for reception, guest services, catering, amenities, and travel bookings.
• Own safety, maintenance, sustainability, and energy management across sites.
• Coordinate multi-site operations and ensure consistent branding and service levels.
• Partner with Real Estate Expansion and People & Talent on execution.

Skills

Team Lead management

Facilities management

Vendor management

Budget control

Bilingual English/German

Job description

As Head of Workplace Operations (m/f/d), you own the on-the-ground experience of our sites, from the moment someone walks through the front door to the way the building runs behind the scenes. You lead 2 teams at our German HQ: Front Desk & Hospitality and Facility Management. Furthermore you carry responsibility across multiple sites. Beyond your own locations, you give guidance and \"handrails\" to national and international subsidiaries, so that all sites share a consistent image and common standards. You report to the Director People & Talent, and work in close collaboration with the internal global Real Estate Expansion team to turn group-wide standards into reliable execution everywhere Agile Robots operates.

Your Responsibilities:

Lead the team

• Lead, coach and develop the Front Desk & Hospitality and Facility Management Team Leads and their teams (approx. 13 people combined)
• Build out the team as the function grows across sites
• Be the first point of escalation for workplace incidents and operational issues

Oversee Front Desk & Hospitality

• Set standards and quality expectations for reception, guest services, catering, amenities, and travel bookings

Oversee Facility Management

• Own accountability for safety & emergency management, office infrastructure, sustainability & energy management, car fleet, company apartments, maintenance & repairs, move managament, and vendor relationships
• Ensure consistent standards and quality across 7+ German sites

Lead across multiple sites

• Take operational responsibility for workplace services across 7+ sites in Germany from offices to R&D Labs and production sites
• Give guidance and \"handrails\" to national and international subsidiaries, so that front desk, facility and workplace services follow a consistent image and shared standards group-wide
• Act as the standards and quality reference point that subsidiary teams can turn to for workplace and facility topics

Partner across the organization

• Work hand in hand with the Real Estate Expansion Team to translate global Real Estate strategy and expansion decisions into consistent execution across sites and subsidiaries.
• Work with People & Talent on workplace-related aspects of the employee experience.

Your Profile:

• Min. 3 years of experience in managing Team Leads or managers (not individual contributors)
• Min. 7 years of experience in facility and office management
• Experience setting or rolling out standards, guidelines or governance frameworks across a multi-site or multi-entity organization
• Experience with vendor management and budget or cost control
• English and German working proficiency
• Willingness to travel to other sites and subsidiaries (currently mostly within southern Bavaria); in this context driver’s license
• Comfortable operating in a fast-growing, international robotics and technology environment
• A hands-on, service-oriented mindset paired with structured, process-driven execution

What we offer

A dynamic high-tech company, combined with financial soundness and world-class investors.

Join an interdisciplinary, international team with 60+ different nationalities in a collaborative work environment.

Lots of development opportunities as we continue to grow.

Challenging tasks and impactful projects alongside experts that enable professional and personal growth.

Corporate Benefits Program covering health, mobility, and learning for 100€ net per month.

Modern office facilities with a rooftop terrace overlooking Munich, free drinks & fruits, and regular company events contribute to a good working environment

About us

Agile Robots SE is an international high-tech company based in Munich, Germany with a production site in Kaufbeuren and more than 3500 employees worldwide. Our mission is to bridge the gap between artificial intelligence and robotics by developing systems that combine state-of-the-art force-moment-sensing and world-leading image-processing technology. This unique combination of technologies allows us to provide user-friendly and affordable robotic solutions that enable intelligent precision assembly.

This is made possible by our employees, who bring out the best in each and every day with creativity and enthusiasm. Become part of this team and shape the future of robotics with us!

We are proud of our diversity and welcome your application regardless of gender and sexual identity, nationality, ethnicity, religion, age, or disability.