Head of AI Center of Excellence (m/f/d)

Communardo; Leipzig; Hybrid; EUR 110,000 - 140,000; Full time

Benefits offered by this job

Flexible Arbeitszeiten

Homeoffice/Remote-Optionen

Weiterbildungsbudget

Job summary

Communardo sucht eine erfahrene Führungskraft für das AI Center of Excellence, die das AI-Programm über alle Phasen steuert: Einführung, Governance und Architektur. Sie arbeiten eng mit Prozessverantwortlichen zusammen, um Kernprozesse rund um AI neu zu gestalten und messbare Auswirkungen zu zeigen.

Sie vertreten die AI-Strategie im Vorstand, entwickeln robuste Operating-Modelle, Governance gem. EU AI Act und GDPR und führen ein Team aus Experten, auch ohne direkte Weisungsbefugnis.

Qualifications

• Real enterprise AI adoption experience with measurable outcomes.
• Erfahrung in Neugestaltung von Prozessen (Lean/BPM/Servicedesign) und Moderationskompetenz.
• Tiefgreifende Kenntnisse zu LLM/Agent-Architekturen, Orchestrierung, RAG, MCP.
• Gültige DSGVO-Konformität im Datenverarbeitungskontext.
• Fähigkeit, Netzwerke freiwilliger Mitarbeitenden in Lieferfähigkeit umzuwandeln.
• Fließendes Englisch (C1–C2); gutes Deutsch von Vorteil.

Responsibilities

• Own AI adoption end to end - training and governance activities.
• Lead redesign of how we work around AI with process owners.
• Build and run AI Operating System for agent orchestration and prompt lifecycle.
• Ensure EU AI Act readiness and Transparency Charter compliance.
• Represent the AI CoE on the Tech and AI Board and serve as one door for AI questions.

Skills

Enterprise AI adoption

Process redesign

LLM architectures

Orchestration

RAG

GDPR compliance

Influence without authority

English fluent

Job description

Communardo is a leading provider of software solutions and consulting services for the digital workplace. Our heart beats for modern work, agile processes, communication and cooperation in companies. Our experts support customers from all industries in selecting the right software, implementing intelligent solutions and developing customized apps. We support the introduction and operation of your solutions through training and change management, as well as managed services.

Your mission

• Own AI adoption end to end - training, our weekly AI Spotlight, the use case library, an annual agent-build hackathon and the approved-tool landscape - and make the sanctioned path the fastest path, every time
• Lead the redesign of how we actually work - team up with process owners across delivery and administration to rebuild core processes around AI, bringing the method and proving the impact
• Build and run our AI Operating System - the internal platform for agent orchestration, retrieval and prompt lifecycle management - engineered to stay vendor-neutral as the market shifts
• Take ownership of AI governance - EU AI Act readiness as both deployer and provider, our AI Usage Guideline, and a client-facing Transparency Charter - compliance as a fast, reliable service, never a bottleneck
• Represent the AI CoE on our Tech and AI Board and become the one door every business knocks on for AI questions

You come with

• Real enterprise AI adoption experience with the numbers to prove what actually changed
• A genuine track record of redesigning processes (Lean, BPM, service design or similar), including the facilitation skill to lead that work with people who don't report to you
• Hands-on technical range: LLM/agent architectures, orchestration, RAG, MCP, and working fluency across today's major enterprise AI stacks (Claude, Microsoft 365 Copilot, Atlassian Rovo, ChatGPT, Gemini)
• Solid regulatory footing: EU AI Act deployer/provider obligations and GDPR in a data-processing context
• The influence to lead without formal authority and turn a network of part-time volunteers into a genuine delivery engine
• Fluent English (C1-C2); professional German is a strong plus

Why Communardo

Flexibility that fits your life

flexible hours, home office/remote options, and workation weeks, so work and life actually fit together.

Personal development

regular Development Check-ins, training budget and paid training days

Fair, performance-oriented compensation

market-aligned, reviewed regularly, and tied to transparent performance criteria.

Benefits that fit you

a flexible benefits package that you shape around your own life.

Technology at the forefront

access to leading partner ecosystems (Atlassian Platinum, Microsoft, AWS Premier), with AI built into how we build and how we work.

Values you can feel, not just read about

our hier shape daily work, not just the wall art.

A growing, international group

600+ colleagues across 12 countries, with real room to shape things instead of corporate bureaucracy.

#smartertogether - lived, not just claimed

close collaboration and real mutual support across brands and countries. For us, #smartertogether also means AI + human: we combine human judgment, creativity and responsibility with AI capabilities to achieve better outcomes together.

Skills zu dieser Stellenanzeige:

Englisch, Softwareentwicklung, frontend, Frontend, DevOps, Service-management, service-management, Servicemanagement, servicemanagement, Netzwerkmanagement, Softwareentwickler, designer, Designer, Webservice, AI, webservice, Support, network, support und Webentwickler

Wichtiger Hinweis

Das ist eine Anzeige des Empfehlungsbund (EBND). Weitere wichtige Informationen zur Anzeige finden Sie unter https://www.empfehlungsbund.de/jobs/306527/head-of-ai-center-of-excellence-m-strich-f-strich-d