Hardware Technician

OVHcloud; Berlin; On-site; EUR 42,000 - 64,000; Full time

Benefits offered by this job

Annual bonus

Company pension & insurance

30 vacation days

Lunch vouchers

Sports allowance

Commuting allowance

Career development

Job summary

OVHcloud is expanding its German footprint with a brand-new datacenter in Berlin. We’re seeking hands-on DC Technicians to install, maintain, and keep infrastructure running from day one.

You’ll be on the floor, handling racks, power, cooling, networking, and first-line response to alarms and tickets. On-call rotation applies as part of the role.

Join a growing team and contribute to a high-uptime environment with strong safety standards, 24/7 coordination, and dedicated career development.

Qualifications

• Hands-on IT and hardware knowledge, experience with DC environments preferred.
• Knowledge of maintenance procedures, safety protocols and operational techniques.
• Electrical systems operation and troubleshooting in datacenter settings.
• Foundational networking and datacenter infrastructure understanding.
• Fluency in English for cross-site communication.

Responsibilities

• Install and set up racks, power, cooling, cabling, probes, and alerts.
• Monitor alarms, respond to tickets, and schedule repairs quickly.
• Troubleshoot server and network issues; perform component replacements.
• Handle emergencies per safety protocols and escalate when needed.
• Coordinate with 24/7 teams and maintain asset records.
• Support maintenance contractors and assist with ventilation and cooling setup.
• Manage stock/orders and keep inventories organized.
• Maintain documentation in asset databases.

Skills

Hands-on IT hardware

Maintenance procedures

Electrical aptitude

Networking basics

Problem solving

Logistics & stock

Team collaboration

English fluency

Driving license

Education

Post-secondary or equivalent qualification in electronics/IT/maintenance

Tools

None specified

Job description

New datacenter, new team, new energy. OVHcloud is expanding its German footprint with a brand-new colocation site in Berlin, and we're looking for hands-on DC Technicians to help bring it to life from day one. You'll be on the floor – installing, maintaining, and keeping the infrastructure running. Sites like this move fast, so we need people who bring enthusiasm, flexibility, and a genuine team-first mindset. On-call rotation is part of the deal.

If building something from the ground up and keeping a datacenter alive sounds like your kind of challenge – let's talk.

Your Mission

• Install and set up infrastructure – racks, power, cooling, network cabling, probes, and alerts, plus assembling, upgrading, and swapping servers as directed by the DC Manager
• Be the first line of response – monitor alarms, act on alerts and customer tickets, and schedule repairs quickly
• Troubleshoot and resolve failures – servers, network devices, curative maintenance, component replacements, the lot
• Handle emergencies with confidence – respond fast, follow safety protocols, and loop in the right people
• Escalate smartly – know when to push issues to Level 2 support, no guessing involved
• Keep the operation tight – coordinate with 24/7 teams, share info across maintenance agents, and report up to the DC Manager
• Maintain and improve equipment – follow procedures, run preventive diagnostics on cooling systems, and bring ideas when you see a better way
• Support facility maintenance – assist and oversee contractors, help with ventilation and cooling setup, and jump in on repairs
• Manage logistics and stock – handle orders, dispatch, and keep inventory organised
• Keep records spotless – update asset databases for stock, status, and actions, always

What you bring to the rack

• Hands-on IT and hardware know-how – genuine interest in computer hardware and components, with ideally 2 years experience in a similar role and a track record of building and maintaining computers
• Maintenance and safety chops – advanced knowledge of maintenance procedures, safety protocols, and operational techniques, with strong awareness of applicable security and regulatory requirements
• Electrical aptitude – able to safely operate, maintain, and troubleshoot electrical systems within a datacenter environment
• Networking and infrastructure basics – foundational understanding of computer networking and datacenter infrastructure
• Problem-solving mindset – you see an issue, you dig in, and you fix it
• Logistics and stock awareness – comfortable managing inventory, dispatch, and keeping things organised
• Fluency in English – our common language across European sites (France, Limburg, Berlin)
• Team-first attitude with a proactive streak – strong communicator who brings energy, not just skills
• Customer-centric and detail-oriented – uptime matters, service quality is non-negotiable, and you focus on the fix, not the fault
• Solid foundation – post-secondary or equivalent qualification in electronics, IT, or maintenance
• Driving license – we're opening a 3AZ and sometimes its needed to commute between the sites

Your future impact

In 6 months

• You’ll be fully up to speed on site operations, able to handle installations and 1st-level interventions independently.
• You’ll have built strong working relationships with the 24/7 teams and the wider DC Operations network.

In 1 year

• You’ll be a go-to person on the floor – confident in troubleshooting, maintenance routines, and coordinating with contractors.
• You’ll be actively contributing ideas to improve equipment, processes, and the way the site runs day to day.

What We Offer

• A hands-on role in launching OVHcloud's newest German datacenter – be there from the first rack to the first customer
• A competetive salary package with annual bonus scheme as well as company pension scheme & insurance packages
• 32 vacation days per year in the beginning, up to 34 days with growing seniority
• \"Mahlzeit!\" – we cover 15 of your lunchbreaks per month with our PLUXEE lunch vouchers worth 7,23€ each
• Stay Active – with our Sports Allowance of up to 400€ per year, we financially support your sports activities
• Commuting bonuses – With our Public Transport and bike allowance policies, we support your commuting costs
• Direct influence on product development – your operational insights feed back to R&D to help shape the next generation of OVHcloud infrastructure
• Career development within one of Europe's leading cloud providers, with opportunities to expand your scope as the site matures