Hamburg - Team Lead (m/w/d)

Curato; Hamburg; On-site; EUR 60,000 - 90,000; Full time

Job summary

Voi, Europe\'s leading micromobility operator, seeks a Fleet Specialist Team Lead in Hamburg. You will divide your time 80% in-field on vehicle allocation and 20% on management, overseeing a team of Fleet Specialists.

Responsibilities include allocation, logistics, quality standards, team management and talent cultivation, plus coordinating with site managers for scheduling.

Qualifications

• Hands-on leadership experience and ability to promote collaboration within a team.
• Experience coordinating field operations and staff scheduling.
• Proficient with standard office software and digital tools.
• Willingness to work rotating shifts and travel as needed.

Responsibilities

• Vehicle Allocation: deploy scooters across the city to maximise utilisation.
• Logistics: assist with receiving, packing and deploying new vehicles.
• Uphold Quality Standards: identify and rectify damaged or misplaced vehicles; ensure tidy parking.
• Team Management: guide performance, safety, and process improvements within the team.
• Cultivate Talent: hire, train, and nurture a productive team environment.
• Synergistic Planning: coordinate with site managers to optimise shift planning.

Skills

Team leadership

Team management

English proficiency

German basics

Driving licence

MS Office & G-Suite

Shift flexibility

Ownership mindset

Tools

MS Office

G-Suite

Job description

Working at Voi is more than just a job; Our People Promise includes a personal Voiage where you will grow professionally and be a part of a team and culture that builds something meaningful for society. In addition to this, you’ll have the opportunity to:

• Join Europe's #1 micromobility company
• Get “skin in the game” through our employee options program and play a crucial part in optimising the rider experience
• Have a direct impact on our continued success and the development of the micromobility industry in the market
• Get a great work-life balance, a fair fixed salary and 30 days paid vacation

Here are some of the tasks awaiting you:

As a Fleet Specialist Team Lead, you will divide your time between in-field and repair tasks (80%) and managerial tasks (20%), eg. hiring, training and following up on performance, for our team of Fleet Specialists. This will include:

• Vehicle Allocation: Working hands-on with collecting and deploying our scooters around the city to maximise vehicle utilisation
• Logistics: Supporting and collaborating with the team on receiving, packing and deploying new vehicles
• Upholding Quality Standards: Collaborating closely with the team to identify and rectify damaged or misplaced vehicles, and ensuring tidy and compliant parking around the city
• Team Management: Oversee your team's activities, ensuring tasks are conducted safely and efficiently, and work proactively to cultivate team performance and enhance processes to meet set expectations
• Cultivating Talent: Interview, train, and nurture a team environment that ensures year-round operational success, in line with set performance targets
• Synergistic Planning: Collaborating with site managers to optimise work schedules, ensure efficient shift planning and execution

What you'll need to embark

We are looking for a hands-on team leader with a proactive mindset who can roll up their sleeves and take the initiative to overcome challenges and drive improvement in the day to day operations. Key qualifications include:

• A valid driving licence for at least 2 years
• Fluency in English and basic knowledge of German
• Previous leadership experience and skills in promoting and nurturing team collaboration
• Basic knowledge and ability to use digital tools, including MS Office and G-suite
• Willingness and availability to work in rotating shifts Monday - Sunday
• A strong sense of ownership and a proactive and positive attitude

Since 2018,Voihas been on a mission to create safe, sustainable and reliable micromobility for everyone. Today we are the leading shared micromobility operator in Europe, with HQ in Stockholm (Sweden), operating 150,000+ vehicles in 110+ towns and cities across 13 countries, serving 8+ million riders with over 400+ MILLION rides to date, and we have no intention of stopping here! We believe that micromobility will play a central role in changing how people move in our towns and cities in the future and want to ensure that the micromobility transformation happens the right way - through real innovative technology, partnership and transparent dialogue with towns, cities and governments, and by adapting our products to the local needs. In addition to improving quality of life in cities around the world, we are contributing to the solution for climate change by making sustainable transportation options more widely available and promoting renewable energy use and circularity along our supply chain.

We are looking for candidates (m/f/d) with experience in the following fields:

Team Leader (m/w/d), Team Supervisor (m/w/d), Team Manager (m/w/d), Shift Leader (m/w/d), Group Leader (m/w/d), Department Lead (m/w/d)