Guest Room Attendant | Norwalk Residence Inn

Salus Altmark Holding; Magdeburg; Vor Ort; EUR 22.000 - 28.000; Vollzeit

Zusammenfassung

A leading hotel group in Magdeburg is seeking a dedicated Housekeeping Staff member to maintain cleanliness and ensure guest satisfaction. The role requires flexibility in scheduling, including weekends and holidays. Ideal candidates will have previous cleaning experience, preferably in a hotel, and the ability to communicate effectively with guests and staff. Knowledge of proper chemical handling is essential. This position offers a chance to work in a dynamic environment with a focus on guest service.

Qualifikationen

• Minimum one year cleaning experience, preferably in a hotel.
• Ability to communicate effectively with guests and staff.
• Knowledge of proper chemical handling.

Aufgaben

• Clean guest rooms as assigned, ensuring cleanliness standards.
• Report maintenance deficiencies and handle guest requests.
• Maintain confidentiality and security of guest rooms.

Kenntnisse

Cleaning experience

Communication skills

Chemical handling knowledge

Bilingual English/Spanish

Jobbeschreibung

Overview

Be available to work a flexible schedule, including weekends, holidays, and varied shifts. Handle guest complaints ensuring guest satisfaction. Maintains standards of quality and cleanliness throughout daily assignments. Observes all house and safety rules, housekeeping room procedures, and security procedures. Cleans and services assigned guest rooms by category priority according to franchise and hotel standards. Returns and restocks cart at end of shift. Complete additional deep cleaning / seasonal cleaning functions as scheduled. Other duties as assigned.

Responsibilities

Clean guest rooms as assigned, ensuring the hotel's established standards of cleanliness. Responsible for reporting any maintenance deficiencies and handling guest requests or complaints. Ensures the confidentiality and security of all guest rooms.

Qualifications

• Minimum one year cleaning experience; previous hotel experience preferred.
• Ability to satisfactorily communicate with guests, management, and co-workers to their understanding.
• Knowledge of proper chemical handling.
• Bilingual English/Spanish a plus.
• Knowledge of local activities and attractions appropriate for clientele.