Guest Room Attendant | Homestead Hampton Inn

Salus Altmark Holding; Magdeburg; Vor Ort; EUR 25.000 - 30.000; Vollzeit

Zusammenfassung

A local hotel chain in Magdeburg seeks an experienced Housekeeper to maintain cleanliness standards across guest rooms and public areas. The ideal candidate should have at least one year of cleaning experience, possess strong communication skills to address guest needs, and have knowledge of proper cleaning chemicals. Flexibility with scheduling, including weekends and holidays, is essential to meet the hotel's operational needs. The role emphasizes guest satisfaction and operational safety.

Qualifikationen

• Minimum one year cleaning experience; previous hotel experience preferred.
• Satisfactory communication skills with guests, management, and co-workers.
• Knowledge of proper chemical handling.

Aufgaben

• Clean guest rooms as assigned, ensuring cleanliness standards.
• Report maintenance deficiencies and handle guest requests or complaints.
• Ensure confidentiality and security of guest rooms.

Kenntnisse

Guest communication

Cleaning standards adherence

Chemical handling knowledge

Bilingual English/Spanish

Jobbeschreibung

Job Description

• Be available to work a flexible schedule, including weekends, holidays, and varied shifts.
• Handle guest complaints ensuring guest satisfaction.
• Maintains standards of quality and cleanliness throughout daily assignments.
• Observes all house and safety rules, housekeeping room procedures, and security procedures.
• Cleans and services assigned guest rooms by category priority according to franchise and hotel standards.
• Returns and restocks cart at end of shift.
• Complete additional deep cleaning / seasonal cleaning functions as scheduled.
• Other duties as assigned.

Responsibilities

Clean guest rooms as assigned, ensuring the hotel's established standards of cleanliness. Responsible for reporting any maintenance deficiencies and handling guest requests or complaints. Ensures the confidentiality and security of all guest rooms.

Qualifications

• Minimum one year cleaning experience; previous hotel experience preferred.
• Ability to satisfactorily communicate with guests, management, and co-workers to their understanding.
• Knowledge of proper chemical handling.
• Bilingual English/Spanish a plus.
• Knowledge of local activities and attractions appropriate for clientele.