Guest Room Attendant | Hilton Aventura Miami

Salus Altmark Holding; Magdeburg; Vor Ort; Vollzeit

Zusammenfassung

A hospitality service provider in Magdeburg seeks a dedicated Room Attendant to ensure high standards of cleanliness and guest satisfaction. The role involves cleaning guest rooms according to established standards and addressing guest requests or complaints. Candidates should have at least a year of cleaning experience, good communication skills, and knowledge of proper chemical handling. Flexibility in schedule is essential due to varying shifts, including weekends and holidays.

Qualifikationen

• Minimum one year cleaning experience; previous hotel experience preferred.
• Ability to satisfactorily communicate with guests, management, and co-workers to their understanding.
• Knowledge of proper chemical handling.

Aufgaben

• Clean guest rooms as assigned, ensuring the hotel's established standards of cleanliness.
• Responsible for reporting any maintenance deficiencies and handling guest requests or complaints.
• Ensures the confidentiality and security of all guest rooms.

Kenntnisse

Cleaning experience

Communication skills

Knowledge of chemical handling

Bilingual English/Spanish

Jobbeschreibung

Job Description

• Be available to work a flexible schedule, including weekends, holidays, and varied shifts.
• Handle guest complaints ensuring guest satisfaction.
• Maintains standards of quality and cleanliness throughout daily assignments.
• Observes all house and safety rules, housekeeping room procedures, and security procedures.
• Cleans and services assigned guest rooms by category priority according to franchise and hotel standards.
• Returns and restocks cart at end of shift.
• Complete additional deep cleaning / seasonal cleaning functions as scheduled.
• Other duties as assigned.

Responsibilities

Clean guest rooms as assigned, ensuring the hotel's established standards of cleanliness. Responsible for reporting any maintenance deficiencies and handling guest requests or complaints. Ensures the confidentiality and security of all guest rooms.

Qualifications

• Minimum one year cleaning experience; previous hotel experience preferred.
• Ability to satisfactorily communicate with guests, management, and co-workers to their understanding.
• Knowledge of proper chemical handling.
• Bilingual English/Spanish a plus.
• Knowledge of local activities and attractions appropriate for clientele.