Global Technical Service Partner Coordinator (m/f/d)

DBA-Verwaltungs-Gmbh; Bremen; Vor Ort; EUR 50.000 - 70.000; Vollzeit

Benefits dieser Stelle

Bonus plan based on position

Competitive benefits package

Referral bonus

Internal career opportunities

Zusammenfassung

DBA-Verwaltungs-Gmbh is looking for a Global Technical Service Partner Coordinator for a hybrid position based in Bremen. The role requires 3-5 years of experience in operations and workflow coordination, focusing on pricing and contract workflows.

You will ensure adherence to global SOPs while managing stakeholder documentation. The position offers competitive benefits and opportunities for internal growth in an international environment.

Qualifikationen

• 3–5 years of experience in operations or workflow coordination.
• Experience working with cross‑functional teams.
• Strong understanding of structured processes such as SOPs and SLAs.

Aufgaben

• Coordinate end-to-end pricing workflows.
• Ensure correct contract templates and operational requirements are included.
• Enforce adherence to global SOPs and templates.
• Act as the central coordination point across various functions.

Kenntnisse

Coordination and workflow management

Stakeholder management

Attention to detail

Fluency in English

Fluency in German

Tools

Smartsheet

Confluence

SharePoint

Jobbeschreibung

Global Technical Service Partner Coordinator (m/f/d) – Bremen

Hybrid role with 2-3 days onsite per week at the Bremen office, fixed‑term contract for one year.

About the Role

The position is part of Global Technical Services, a highly international and matrixed organization that ensures global service operations and partner ecosystems run efficiently, consistently, and in line with company standards.

Key Responsibilities

Pricing Workflow Coordination

• Coordinate end‑to‑end pricing workflows, ensuring correct templates, inputs and documentation are used
• Validate operational data such as volumes, SLAs, capabilities, performance, and cost‑to‑serve inputs
• Prepare complete pricing packages and route them to Sales Ops, Finance and Legal for approval
• Track workflow progress, manage version control and escalates delays where needed

Contract Workflow Coordination

• Ensure correct contract templates and operational requirements (SOPs, SLAs, capability expectations) are included
• Coordinate routing of contracts to Legal, Procurement, Sales Ops and Finance
• Track contract status and ensure documentation accuracy and completeness
• Ensure final signed contracts are stored and communicated appropriately

Governance & Standardization

• Enforce adherence to global SOPs, templates, and approval workflows
• Support compliance checks, audits and partner readiness activities
• Maintain trackers and dashboards for workflow cycle times and governance adherence
• Identify gaps and contribute to continuous improvement of processes

Cross‑Functional Collaboration

• Act as the central coordination point across Enablement, Service Operations, Sales Ops, Finance, Legal, Quality and GSA
• Ensure stakeholders receive complete and accurate documentation for efficient review processes
• Support the adoption of global workflows and governance standards (e.g., Ignite transformation)

Requirements

Must‑Have

• 3–5 years of experience in operations, workflow coordination, governance or partner management
• Strong coordination and workflow management skills with high attention to detail
• Ability to interpret and work with structured processes (e.g., SOPs, SLAs)
• Excellent stakeholder management and communication skills in a global, matrix organisation
• Experience working with cross‑functional teams across different regions
• Fluent in English and German

Nice‑to‑Have

• Experience with pricing or contract workflows
• Background in service operations or partner operations
• Familiarity with workflow and documentation tools such as Smartsheet, Confluence or SharePoint
• Experience working in regulated environments or governance‑heavy processes

What to Expect

• A highly collaborative, international working environment
• Exposure to global stakeholders and cross‑functional processes
• Opportunity to contribute to standardisation and process improvement at scale
• A role at the intersection of operations, governance and stakeholder management
• A chance to support critical transformation initiatives and improve global workflows

Benefits

• All employees benefit from a bonus plan, the percentage of which depends on your position within the organisation
• Competitive benefits package
• Referral bonus and preferred shareholding programme
• Internal career opportunities within an internationally fast‑paced, growing company

Equal Opportunity Statement

ResMed is an equal opportunity employer and embraces diversity within its workforce.