Global Import/Export Expert

Sinclair; Mannheim; On-site; EUR 90,000 - 120,000; Full time

Job summary

Sinclair is seeking a Global Import/Export Expert to own end-to-end customs logistics, compliance, and cross-border trade operations for our global supply chain. You will manage 3PL and forwarder performance and ensure products meet GDP, FDA, CE and health authority requirements across multiple regions.

Join a global medical aesthetics company with a long history and expanding markets. You will coordinate with warehouses, forwarders, and regulatory teams to sustain compliant and efficient

Qualifications

• Bachelor’s degree or equivalent in a related field.
• 5-8 years of experience in import/export operations and customs compliance.
• Knowledge of GDP, CE, FDA, and international health regulations is essential.

Responsibilities

• Ensure full compliance with local and international customs laws and regulations across markets.
• Prepare and validate all customs and shipping documentation and coordinate with forwarders and brokers.
• Identify, assess and mitigate trade and customs risks; maintain complete records for audits.
• Oversee daily performance of 3PL warehouse providers and freight forwarders; negotiate SLAs and costs.
• Lead regular business reviews with logistics vendors; manage end-to-end shipment execution including cross-border transport.

Skills

English fluency

Cross-functional communication

Attention to detail

Problem-solving

Education

Bachelor’s degree in Supply Chain, International Business, Logistics, Customs Administration, or related field

Tools

SAP

Oracle

Job description

Sinclair is Hiring! Join Our Team as a Global Import/Export Expert

We are currently recruiting for Global Import/Export Expertat our office in Frankfurt, Germany.

As the Global Import/Export Expert at Sinclair, you will own end-to-end customs logistics management, compliance and cross-border trade operations for our global supply chain. You will ensure all 3PL and forwarder management and and medical devices adhere to international trade laws, customs regulations, sanctions, and industry-specific requirements (e.g., GDP, FDA, CE, and local health authority rules). You will act as the subject-matter expert for customs, tariff classification, documentation, risk mitigation, and cross-functional coordination across Europe, Asia, Africa, and the Middle East.

About Sinclair

Founded in 1971, Sinclair is a global medical aesthetics organisation, that delivers an extensive product range. With an in‑house commercial infrastructure, including manufacturing and a network of distributors in leading global markets, our products are sold in 55 countries worldwide.

This is a great time to join Sinclair as we continue to increase our product range and expand into new markets and territories.

Sinclair Values:

• Act with Integrity Consistently doing the right thing even when it’s the hard choice; 100% Compliance with all rules, standard operating procedures and guidelines
• Results-Driven Make a business impact in all you do, whether sales, efficiency, operational excellence; it should make a meaningful impact
• Innovation-Centered Redefining Aesthetics, we must be pioneering in how we do business; this can be in products, in service models, or strategy
• Own It! Be Accountable for your decisions, actions and consequences; Be Reliable to your customers and colleagues

What You'll Be Doing:

1. Customs Compliance & Regulatory Adherence

Ensure full compliance with all local and international customs laws, trade regulations, sanctions, export controls, and restrictions across all markets.

Acquire expert‑level knowledge and apply the REX account.

Perform accurate HS code / tariff classification, origin determination, and customs valuation for all pharmaceutical and medical device products.

Monitor and interpret regulatory changes (e., EU VAT, EX1, EORI, REX, Free Trade Agreements) and update processes to maintain compliance.

Manage sanctions and restricted‑party screening for all cross‑border transactions.

2. Import/Export Operations & Documentation

Prepare, review, and validate all customs and shipping documentation: commercial invoices, packing lists, bills of lading, certificates of origin, customs declarations, permits, and health authority documentation.

Coordinate with freight forwarders, customs brokers, 4PL partners, and warehouse teams to ensure timely and accurate customs clearance.

Manage import/export processes.

Track shipments, resolve clearance delays, customs holds, inspections, and compliance discrepancies.

3.Risk Management & Internal Controls

Identify, assess, and mitigate trade and customs risks; develop preventive and corrective actions.

Conduct internal compliance audits and maintain complete records for external audits.

Establish and update SOPs for customs and trade compliance.

Maintain accurate compliance databases (HS codes, product master data, country regulations).

4. warehouse and forwarder management.

Oversee daily performance management of 3PL warehouse providers and freight forwarders, monitor KPIs including OTIF, inventory accuracy, receiving & outbound efficiency, operation cost.

Negotiate logistics service agreements, cost rates and SLA terms with warehouse operators and forwarders, drive continuous cost optimization.

Lead regular business review meetings with logistics vendors, track action plans for deviation issues, resolve operational bottlenecks.

Manage end‑to‑end shipment execution covering sea, air and road transport; coordinate customs clearance, cross‑border transportation for international shipments.Your skills and experience

Required Qualifications & Skills

Education

• Bachelor’s degree in Supply Chain, International Business, Logistics, Customs Administration, or related field.

Experience

• 5 -8 years of experience in import/export operations and customs compliance, global logistics and warehouse management
• Direct experience in pharmaceutical / medical device / aesthetic industry is required
• Knowledge of GDP, CE, FDA, and international health regulations is essential

Technical Knowledge

• Expert in global customs regulations, tariff classification (HS/HTS), export controls, sanctions.
• Familiarity with EU customs (EX1, EORI, VAT), Middle East & African customs rules.
• Experience with warehouses operation, 3PL&forwarder management, import &export management
• Working knowledge of ERP systems (SAP, Oracle, or similar) and logistics compliance tools.

Language & Soft Skills

• Fluent in English (written & spoken);
• Excellent attention to detail, accuracy, and organizational skills
• Strong cross‑functional communication and problem‑solving abilities
• Ability to work in a fast‑paced, global, cross‑cultural environment

We have a real focus on developing our people, and by fostering an entrepreneurial culture, we encourage flexibility, accountability and autonomy. The company is full of opportunity for those who wish to grasp it. Our people thrive on engagement, development and a varied workload. You will often be included in projects that require you to collaborate cross‑functionally.

This is an exciting opportunity to join a successful company, with big ambitions for the future.

Please note if we receive a high volume of applications, we may close the role before the closing