Global Account Manager EMEA

Flex; Deutschland; Hybrid; EUR 90.000 - 150.000; Vollzeit

Benefits dieser Stelle

Competitive salary

Enhanced annual leave

Cycle to Work

Remote/Hybrid work

Travel opportunities

Life Insurance

Employee well-being programs

Zusammenfassung

Flex is seeking a Global Account Manager EMEA to drive direct sales of Flex services, serving as the primary contact for strategic accounts across the EMEA region.

Reporting to the Global Account Director, you will close negotiations, manage renewals, and deliver growth while ensuring customer satisfaction and leveraging insights for management review.

Qualifikationen

• Bachelor's degree or equivalent experience required.
• 8+ years in sales or account management.
• Experience with Sugar CRM and ViewPoint.
• Ability to solve problems and interpret varied instructions.

Aufgaben

• Lead GAM/Site handshakes on FOL and monitor forecast/variance metrics.
• Drive growth and maintain a robust sales pipeline.
• Maintain executive-level relationships with clients.
• Close all commercial negotiations and pricing changes.
• Manage multi-site programs and drive efficiency initiatives.
• Oversee contract renewals and changes.

Kenntnisse

Sales experience

Account management

Negotiation

Ausbildung

Bachelor's degree or equivalent

Tools

Sugar CRM

ViewPoint

Jobbeschreibung

Flex is the diversified manufacturing partner of choice that helps market-leading brands design, build and deliver innovative products that improve the world.

A career at Flex offers the opportunity to make a difference and invest in your growth in a respectful, inclusive, and collaborative environment.

Job Summary

Flex intends to spin off its Cloud and Power Infrastructure segment into a new, independent publicly traded company, which we're calling SpinCo, until the name is unveiled. The spin is planned for Q1 2027. If the intended spin occurs, this role will support SpinCo, which will focus on critical digital infrastructure, delivering end-to-end power and thermal management solutions for AI data centers and other mission-critical applications.

To support our extraordinary teams who build great products and contribute to our growth, we're looking to add a Global Account Manager EMEA located in one of our location in UK or Netherlands.

Reporting to the Global Account Director, the Global Account Manager EMEA is responsible for the direct sale of Flex's services to targeted accounts, serving as the key customer point of contact and being accountable for customer satisfaction, while providing Flex management with insights to evaluate sales opportunities and drive strategic account growth across the EMEA region.

Typical Day

• In charge of GAM/Site handshake on FOL, searching items such as MOH movement, Forecast accuracy, VAM %, IDL/DL% of VAM etc.
• Manager delivering growth and maintaining a Sugar Pipeline.
• Ensures relationships management with Customer at executive / resolutions-making levels.
• In charge of closing all commercial negotiations and client pricing changes including recovery of labor indexing and other inflationary costs.
• Accountable for projects/initiatives to maximize COP and drives site focus on efficiency programs.
• Segment relationship management and information flow, developing growth through pan-Flex contribution.
• Manage contract renewals, changes, and maintenance.
• Hold up delivery Customer Satisfaction and Viewpoint scoring across all sites.
• In charge of improving communication and driving best practices across multi-sites.
• Ensures all client programs execute to contract, hitting key KPIs.
• Accountable E&O management / claims.
• In control of tracking risks on the business and reporting to Flex business accordingly.

Experience Required

• Typically requires a Bachelor's degree or equivalent experience.
• Typically requires a minimum of 8 years of sales/account management experience.
• Flex sales CRM - Sugar; ViewPoint.
• Ability to solve practical problems and deal with a variety of concrete variables in situations where only limited standardization exists.
• Ability to interpret a variety of instructions furnished in written, oral, diagram or schedule form.

Benefits

• An environment where you will feel fulfilled by your work, valued for your contribution, and celebrated for your success;
• A competitive salary and benefits package which includes:
• A merit-based annual pay review
• Enhanced annual leave
• Employee recognition scheme and long service awards
• Referral bonus
• Volunteer days
• Group Life Insurance, including a death in service payment and access to a virtual GP service 24/7 365 days a year
• Sick pay scheme
• Cycle to Work scheme
• Enhanced maternity/paternity leave
• Flexible/Remote/Hybrid Work based on your Job Function
• Travel opportunities (role dependent)
• Support in your well-being by access to Employee Assistance Programme offering free access to qualified counsellors and expert advice
• On-site trained Mental Health First Aiders
• Access to various discount programs (including food, activities, gym memberships etc.)

Job Category

Sales - Marketing - Account Mgmt

Flex is an Equal Opportunity Employer and employment selection decisions are based on merit, qualifications, and abilities. We do not discriminate based on: age, race, religion, color, sex, national origin, marital status, sexual orientation, gender identity, veteran status, disability, pregnancy status, or any other status protected by law. We're happy to provide reasonable accommodations to those with a disability for assistance in the application process. Please email [e-mail] and we'll discuss your specific situation and next steps (NOTE: this email does not accept or consider resumes or applications. This is only for disability assistance. To be considered for a position at Flex, you must complete the application process first).