German-speaking Customer Support | Work & Travel Experience in Malta A.N.

Cross Border Talents; Köln; Vor Ort; EUR 22.000 - 30.000; Vollzeit

Benefits dieser Stelle

Relocation package

Health insurance after 6 months

Hotel accommodation

Flight reimbursement

Zusammenfassung

Cross Border Talents in Malta is seeking German-speaking Customer Support & Content Moderation Agents to join a growing international team. This role blends customer support with content moderation across marketplaces and apps, delivering a safe, helpful user experience.

You'll split time between email and live chat support and content review, with full training provided. Relocation support and health insurance after 6 months are part of the package, along with a dynamic seaside work-life in

Qualifikationen

• Proficiency in German (spoken and written).
• Good communication in English (minimum B2).
• Strong attention to detail and ability to decide quickly.
• Comfortable with technology and online platforms.

Aufgaben

• Respond to customer questions and complaints via email or live chat (approx. 70% of work).
• Review content across marketplaces/apps to ensure compliance with guidelines and laws (approx. 30% of work).

Kenntnisse

German language

English proficiency (B2)

Attention to detail

Tech-savvy

Communication skills

Tools

Email systems

Live chat platforms

Jobbeschreibung

German-speaking Customer Support | Work & Travel Experience in Malta A.N.

Job Openings German-speaking Customer Support | Work & Travel Experience in Malta A.N.

About the job German-speaking Customer Support | Work & Travel Experience in Malta A.N.

German-speaking Customer Support & Content Moderator Work & Travel Experience in Malta

Are you looking for a new adventure combining career growth and lifestyle?
How about living by the sea, enjoying the Mediterranean vibe, surfing after work, and building an international career in sunny Malta?

We are hiring German-speaking Customer Support & Content Moderation Agents to join a leading global team committed to creating a safer digital world.

This is your chance to combine work and travel: gain valuable experience, develop your professional skills, and explore one of Europes most vibrant islands.Main duties and responsibilities:

Your Role:

And as a Customer Support Agent 70% of your work, youll professionally respond to customer questions and complaints via email or live chat (no phone
calls ).
As a Content Moderator 30% of your work, youll play a crucial role in reviewing content across various marketplaces/apps, ensuring compliance with
company guidelines and country-specific laws. By doing so, youll contribute to a secure online space for users to interact with each other.

What Were Looking For

Proficiency in German (spoken and written).

Good communication skills in English (minimum B2).

Strong attention to detail and ability to make decisions quickly.

Comfortable with technology and online platforms.

Flexible and motivated to learn no prior experience required, full training is provided.

Salary & Contract

Quarterly government support: 130.

Performance Bonus: Up to 200 twice per year (after 6 months, in February and August).

Contract Type: Permanent (indefinite).

Schedule: Rotational shifts, 5 days per week with 2 days off.

Paid 2-week training provided on-site.

Health insurance (free after 6 months).

Relocation package:

Airport pick-up upon arrival.

Hotel accommodation covered by the company (5 nights, extendable up to 3 weeks).

Flight reimbursement up to 200 (paid after 6 months).

Career growth opportunities within an international group.

Live and work in Malta: a safe, welcoming island with great weather, culture, and lifestyle.

• Quarterly government support: 130.
• Performance Bonus: Up to 200 twice per year (after 6 months, in February and August).
• Contract Type: Permanent (indefinite).
• Schedule: Rotational shifts, 5 days per week with 2 days off.
• Paid 2-week training provided on-site.
• Health insurance (free after 6 months).
• Relocation package:
  • Airport pick-up upon arrival.
  • Hotel accommodation covered by the company (5 nights, extendable up to 3 weeks).
  • Flight reimbursement up to 200 (paid after 6 months).
• Career growth opportunities within an international group.
• Live and work in Malta: a safe, welcoming island with great weather, culture, and lifestyle.