German-speaking Customer Support | Work & Travel Experience in Malta A.N.

Cross Border Talents; Dortmund; Vor Ort; EUR 40.000 - 60.000; Vollzeit

Zusammenfassung

A global customer support provider is seeking German-speaking Customer Support and Content Moderation Agents for their team in Malta. The role involves addressing customer inquiries primarily via email and reviewing content for compliance. Candidates should have proficient German and good English communication skills. The position offers rotational shifts, a permanent contract, comprehensive training, and relocation support including accommodation and flight reimbursement. Join a vibrant community while enhancing your career.

Leistungen

Health insurance (free after 6 months)

Performance Bonus up to €200 twice a year

Relocation package including accommodation

Paid 2-week training provided on-site

Qualifikationen

• Proficient in German both spoken and written.
• Good communication skills in English, at least B2 level.
• Strong attention to detail and quick decision-making abilities.
• Comfortable with technology and online platforms.

Aufgaben

• Respond to customer questions and complaints via email or live chat.
• Review content across various marketplaces/apps to ensure compliance.

Kenntnisse

Proficiency in German (spoken and written)

Good communication skills in English (minimum B2)

Strong attention to detail

Ability to make decisions quickly

Comfortable with technology and online platforms

Jobbeschreibung

Overview

German-speaking Customer Support | Work & Travel Experience in Malta A.N.

German-speaking Customer Support & Content Moderator Work & Travel Experience in Malta

Are you looking for a new adventure combining career growth and lifestyle? How about living by the sea, enjoying the Mediterranean vibe, surfing after work, and building an international career in sunny Malta?

We are hiring German-speaking Customer Support & Content Moderation Agents to join a leading global team committed to creating a safer digital world.

This is your chance to combine work and travel: gain valuable experience, develop your professional skills, and explore one of Europe’s most vibrant islands.

What you’ll do

Your Role:

As a Customer Support Agent 70% of your work, you’ll professionally respond to customer questions and complaints via email or live chat (no phone calls).

As a Content Moderator 30% of your work, you’ll review content across various marketplaces/apps, ensuring compliance with company guidelines and country-specific laws. By doing so, you’ll contribute to a secure online space for users to interact with each other.

What we’re looking for

Proficiency in German (spoken and written).

Good communication skills in English (minimum B2).

Strong attention to detail and ability to make decisions quickly.

Comfortable with technology and online platforms.

Flexible and motivated to learn; no prior experience required, full training is provided.

Salary & Contract

• Quarterly government support: 130.
• Performance Bonus: Up to 200 twice per year (after 6 months, in February and August).
• Contract Type: Permanent (indefinite).
• Schedule: Rotational shifts, 5 days per week with 2 days off.
• Paid 2-week training provided on-site.
• Health insurance (free after 6 months).
• Relocation package:
  • Airport pick-up upon arrival.
  • Hotel accommodation covered by the company (5 nights, extendable up to 3 weeks).
  • Flight reimbursement up to 200 (paid after 6 months).
• Career growth opportunities within an international group.
• Live and work in Malta: a safe, welcoming island with great weather, culture, and lifestyle.

Interested? Apply or send us your CV in English, confirming your German level, English level, and your right to work in the EU to [e-mail].