German-Speaking Customer Support Specialist

Phiture; Remote; EUR 30.000 - 45.000; Vollzeit

Zusammenfassung

A major international brand is seeking a German-Speaking Customer Support Specialist to assist customers with inquiries via phone, email, and chat. This role requires native fluency in German and a strong command of English. Key responsibilities include providing accurate information and timely solutions while maintaining professionalism. The company offers a competitive salary, performance bonuses, and comprehensive relocation support including paid flight and accommodation. Ongoing training and clear career progression are also provided.

Leistungen

Competitive salary

Performance bonuses

Relocation package

Ongoing training

Career progression support

Qualifikationen

• Native or fluent proficiency in German; English at B2 level or higher.
• Ability to communicate clearly and effectively with customers.
• Valid EU citizenship or appropriate work permit.

Aufgaben

• Assist customers via phone, email, and chat.
• Provide accurate information and timely solutions.
• Log and track cases using internal systems.

Kenntnisse

Native/Fluent German

English B2+

Strong communication skills

Interpersonal skills

Jobbeschreibung

Become the friendly, reliable support customers count on! As a German-Speaking Customer Support Specialist, you'll ensure users have a smooth and enjoyable experience with a major international brand.

What Youll Do

• Assist customers via phone, email, and chat
• Provide accurate information and timely solutions
• Deliver service with empathy, professionalism, and clarity
• Log and track cases using internal systems

What You Bring

• Native/Fluent German + English B2+
• Strong communication and interpersonal skills
• EU citizenship or valid Greek work permit

Whats Offered

• Competitive salary & performance bonuses
• Relocation package: paid flight, hotel stay, and full settling-in support
• Ongoing training & clear career progression paths