German-Speaking Customer Support Agent w / Relocation Support Urgent Hire!

CBTALENTS; Köln; Vor Ort; EUR 28.000 - 35.000; Vollzeit

Zusammenfassung

A customer support company is seeking a Customer Support Agent fluent in both German and English to join their dynamic team in Porto, Portugal. This role offers relocation support with flight tickets and accommodation. Ideal candidates will have a proactive mindset, customer service experience, and be ready to work flexible shifts. You'll enjoy a comprehensive training program and exciting benefits including health insurance and performance bonuses.

Leistungen

Relocation Package

Career Growth Opportunities

Comprehensive Training

Health Insurance

Performance-based Bonuses

Gym Membership Discounts

Qualifikationen

• Native or fluent German speaker with fluent English.
• Proven experience in customer service preferred.
• Basic computer proficiency; ECDL certification is a plus.

Aufgaben

• Assist customers with inquiries related to airline services.
• Provide effective solutions to customer concerns.
• Resolve issues while maintaining high service quality.

Kenntnisse

Fluent in German

Fluent in English

Interpersonal skills

Problem-solving mindset

Jobbeschreibung

Location : Porto, Portugal

Employment Type : Full-time

Language Requirements : Native or Fluent German + Fluent English

Position : Customer Support Agent – German Market

Overview

Description : Are you fluent in German and English, and ready to start an exciting career in a supportive and dynamic environment? We are urgently hiring Customer Support Agents to join a top-performing team in the airline industry. Based in the vibrant city of Porto, Portugal, this role offers excellent relocation support and opportunities for growth. If you’re passionate about customer service, enjoy solving problems, and are excited about working in an international setting, this is your chance!

Key Responsibilities

• Assist customers with inquiries related to airline services via phone, email, and chat.
• Provide professional, empathetic, and effective solutions to customer concerns.
• Resolve issues efficiently while maintaining high service quality standards.
• Collaborate with a global team to deliver an outstanding customer experience.

Requirements

• Native or fluent German speaker with fluent English (written and spoken).
• Proven experience in customer service (preferred).
• A proactive, problem-solving mindset with strong interpersonal skills.
• Basic computer proficiency; ECDL certification is a plus.
• Flexible schedule, willing to work shifts from Monday to Sunday.

Why You’ll Love It Here

• Relocation Package: Includes flight tickets and three weeks of accommodation to help you settle in Porto.
• Career Growth: Opportunities to advance within the company.
• Comprehensive Training: Full onboarding to prepare you for success in the role.
• Exciting Benefits: Health insurance after six months.
• Performance-based bonuses.
• Discounts, gym memberships, and more!

This is an urgent opportunity—apply now and join a supportive team in the heart of Porto!

Don’t wait—upload your CV in English today and start your journey in one of Europe’s most exciting cities!