German-Speaking Customer Service – Relocation to Athens

Cross Border Talents; Remote; EUR 60.000 - 80.000; Vollzeit

Zusammenfassung

A customer service firm based in Germany is looking for a dedicated individual to support customers through phone, email, and chat. The ideal candidate will have proficiency in German and a service-oriented approach, ensuring customers receive accurate information. This role includes structured processes and collaboration with the team. Additionally, benefits include assistance with relocation, offering hotel accommodation and flight tickets, as well as the opportunity for ongoing coaching and onboarding.

Leistungen

Relocation assistance

2 Weeks hotel accommodation

Flight ticket (within the EU)

Airport pickup

Real estate agency fee

Qualifikationen

• Must be proficient in German to support native-level customers.
• Should have a service-oriented mindset and reliability.
• Comfortable working with targets and structured procedures.

Aufgaben

• Support customers via phone, email, and chat with clear information.
• Document cases and follow structured processes.
• Collaborate with the team to resolve issues efficiently.

Kenntnisse

German proficiency

Service-oriented mindset

Reliability

Ability to work with targets

Jobbeschreibung

We are hiring for a Customer Service role Key responsibilities: - Support customers via phone, email, and chat, providing clear and accurate information. - Follow structured processes, document cases, and meet quality standards. - Work closely with the team to resolve issues efficiently and professionally. What we are looking for: - German proficiency to support native-level customers. - A service-oriented mindset, reliability, and comfort working with targets and procedures. - Notes: The salary should be indicated per month rather than per year. Benefits and eligibility: - Relocation: - 2 Weeks hotel accommodation + Flight ticket (inside the EU) - Airport Pickup - Real Estate Agency fee WAH Information: - If relocating WAH is in Athens - If local WAH is anywhere in Greece - Eligibility / documents: - EU citizenship. - Full-purpose & Specific-purpose work permit card. - Certificate of Protection (refugees) If you are early in your career or looking for a stable next step, you will receive onboarding and coaching to help you succeed. Apply with your CV and be ready to complete the selection steps quickly if shortlisted.