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Cross Border Talents in Frankfurt is seeking a Digital Trust & Safety Specialist fluent in German and English to shape the ethical framework of a fast-moving platform used by millions. This isn’t your typical customer support role, and you’ll work to safeguard digital spaces with compassion and clarity.
You’ll develop safety policies, assess sensitive content thoughtfully, and collaborate with a multicultural team.
We believe trust is the cornerstone of every great online experience. As a Digital Trust & Safety Specialist, you won't just monitor content you'll shape the ethical framework of a fast-moving platform used by millions.
This isn't your typical customer support role. This is your opportunity to join a global company focused on safeguarding digital spaces and to do so while living where your quality of life matches your impact at work.
You’ll actively shape user safety policies and ensure their fair, empathetic implementation
You’ll collaborate with a team that values nuance, judgment, and integrity
You’ll grow professionally in a supportive, multicultural environment
You’ll enjoy a relocation package that covers your transition flight, onboarding support, and more
Fluency in German (C1/C2) and strong proficiency in English (B2 or higher)
The ability to assess sensitive content thoughtfully and objectively
Strong emotional resilience and decision-making skills
Previous experience in trust & safety, moderation, or compliance is helpful but not essential
This role requires compassion, clarity, and the confidence to act where others hesitate. If you care about the ethics of online engagement and want to be part of a forward-thinking company, we’d love to hear from you.