German Customer Support Specialist

Cross Border Talents; Frankfurt; Vor Ort; EUR 40.000 - 60.000; Vollzeit

Zusammenfassung

A leading e-commerce company is seeking a customer support representative fluent in German and English. You will deliver top-notch support to customers via phone, chat, and email, working rotating shifts in Lisbon. A welcome bonus, meal, and transport allowances, as well as health insurance, are included. Join the fast-paced e-commerce world and start your adventure now!

Leistungen

Welcome bonus of 3000 euro

Meal allowance of 7.23 euro per day

Transport allowance of 20 euro per month

Health insurance from day one

Qualifikationen

• German at C2 level.
• English at B2 level.
• Strong communication skills.

Aufgaben

• Provide customer support in German via phone, chat, and email.
• Handle questions with professionalism and empathy.
• Troubleshoot and solve problems effectively.
• Ensure customer satisfaction.

Kenntnisse

Customer support

Problem solving

Communication skills

Jobbeschreibung

Lisbon, Portugal | Full-Time | On-site

Your mission, should you choose to accept it:

Work on-site with rotating shifts, delivering top-notch support to German-speaking customers in a fast-paced, exciting e-commerce world.

Your schedule:

• Monday to Sunday
• 07:0023:00 (rotating shifts, so you get variety!)
• 2 rotating days off each week (because rest matters)
• And hey, maybe one day 24/7 shifts but well keep you posted!

What's in it for you?

• A welcome bonus of 3000 euro (hello, extra cash!)
• Meal allowance of 7.23 euro per day because good food = good mood
• Transport allowance of 20 euro per month to keep you moving
• Health insurance from day one (small monthly contribution, then its free after 6 months weve got you covered!)

What you’ll be doing:

• Providing awesome customer support in German via phone, chat, and email
• Handling every question with professionalism and a dash of empathy
• Troubleshooting like a pro and solving problems fast
• Making sure every customer walks away happy because youre that good!

What we're looking for:

• German at C2 level
• English at B2 level
• Ready and able to work on-site in Lisbon
• Great communication skills and a lets get it done attitude

If youre ready to dive into the fast-paced world of e-commerce and live your best life in Lisbon, hit apply now your next great adventure is waiting!