German Customer Support Representative Porto, Portugal (Relocation Provided)

Nordicrecruiters; Aachen; Vor Ort; EUR 12.000 - 17.000; Vollzeit

Benefits dieser Stelle

Relocation package

Competitive salary with bonuses

Comprehensive paid training

Private health insurance

Career progression opportunities

Modern office environment

Zusammenfassung

Nordicrecruiters is seeking a German-speaking Customer Support Representative to join our international team in Porto, Portugal. You will be the first point of contact for customers of leading global brands, handling inquiries, resolving issues, and ensuring a positive experience.

We offer comprehensive paid training, a relocation package, private health insurance, performance-based bonuses, and clear career progression within a global organization.

Qualifikationen

• Fluent German (C1 or native)
• Good command of English for written and verbal communication
• Empathetic, customer-focused attitude

Aufgaben

• Serve as the first point of contact for customers of leading global brands
• Handle inquiries, troubleshoot issues, and provide timely resolutions
• Ensure every customer has a positive, professional experience
• Collaborate with global teams to resolve complex cases

Kenntnisse

German language

English language

Empathy & customer focus

Jobbeschreibung

Are you ready to take your career abroad and discover life in one of Europes most charming and picturesque coastal cities? Join our international team in Porto, Portugal, and become part of a global company that values communication, collaboration, and growth. Were looking for German-speaking Customer Support Representatives who are enthusiastic about helping customers and excited to experience the vibrant lifestyle of Porto.

About the Role

As a German Customer Support Representative, you will be the first point of contact for customers of leading global brands. You'll handle inquiries, solve problems efficiently, and ensure that every customer enjoys a positive experience. You'll work in a dynamic, multicultural environment that promotes teamwork, professional development, and personal growth.

What We Offer

• Relocation package flight to Porto, airport pick-up, and accommodation support to help you settle in comfortably
• Competitive salary and performance-based bonuses
• Comprehensive paid training no previous experience required
• Private health insurance
• Clear career progression opportunities within a global organization
• Modern office environment with a welcoming and international team

Life in Porto

Porto is a city full of character, history, and creativity. With its colorful riverside streets, delicious cuisine, and breathtaking views of the Douro River, it offers an exceptional quality of life. Whether youre exploring traditional markets, enjoying a glass of world-famous Port wine, or relaxing by the ocean after work, Porto is the perfect place to grow your career while embracing a relaxed, sunlit lifestyle.

Who You Are

• Fluent in German (C1 or native level) and comfortable communicating in English
• Empathetic, customer-focused, and proactive
• Excited to live abroad and be part of a diverse international team

If you're ready to build your career in an inspiring environment and make Porto your new home, your next adventure starts here!