German Customer Support Representative in Madrid, Spain (Relocated support)

Nordicrecruiters; Freiburg im Breisgau; Hybrid; EUR 30.000 - 40.000; Vollzeit

Zusammenfassung

A leading global recruitment firm is seeking a German Customer Support Representative in Madrid, Spain. The role involves supporting customers of international brands through inquiries and issues, ensuring a positive customer experience. Candidates must be fluent in German and confident in English, with a friendly and customer-focused attitude. This position offers a relocation package, comprehensive training, competitive salary, and an inclusive work environment.

Leistungen

Relocation package

Competitive salary with bonuses

Comprehensive paid training

Private health insurance

Career development opportunities

Supportive working atmosphere

Qualifikationen

• Fluency in German at C1 level or native proficiency is required.
• Strong communication skills in English are necessary.
• Customer service orientation and empathy are essential traits.

Aufgaben

• Support customers by answering inquiries and resolving issues.
• Ensure a smooth, positive customer experience.
• Participate in training and development activities.

Kenntnisse

Fluent in German (C1 or native level)

Confident communicating in English

Friendly and empathetic

Customer-focused

Jobbeschreibung

Are you ready to take your career abroad and experience life in one of Europes most vibrant, sunny, and culturally rich capitals? Join our international team in Madrid, Spain, and become part of a global company that promotes teamwork, personal development, and cultural diversity. We are searching for German-speaking Customer Support Representatives who are passionate about helping others and excited to begin a new chapter in a world-class European city.

About the Role

As a German Customer Support Representative, you will support customers of leading international brands by answering inquiries, resolving issues, and ensuring a smooth, positive customer experience. You will receive full training and ongoing support in a modern, multicultural work environment that encourages learning and career advancement.

What We Offer

• Relocation package including flight to Madrid, airport pick-up, and accommodation support to help you settle in comfortably
• Competitive salary with monthly performance bonuses
• Comprehensive paid training no previous experience required
• Private health insurance
• Clear pathways for professional development within a global organization
• A supportive, friendly, and inclusive working atmosphere

Life in Madrid

Madrid offers an exceptional lifestyle that combines energy, culture, and sunshine. Known for its warm climate, world-renowned museums, historic neighbourhoods, delicious cuisine, and lively social scene, the city provides endless opportunities to enjoy your free time. Spend your weekends relaxing on outdoor terraces, exploring art and history, visiting nearby mountains and national parks, or immersing yourself in the city's famous nightlife. With a lower cost of living compared to many major European capitals and a welcoming international community, Madrid is the ideal place to build your career while enjoying an unforgettable life abroad.

Who You Are

• Fluent in German (C1 or native level) and confident communicating in English
• Friendly, empathetic, and customer-focused
• Motivated to live abroad and work in a multicultural team

If you're ready to start your international journey and make Madrid your new home, apply today your next adventure begins now.